Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
3
Good for price
on May 7, 2023
Posted by: Sheila
from California
Print quality is fine, however, I constantly must reset (power off/on) when printing.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 8, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa,com/brother-support.
I am a crafter and I bought this machine mainly to use with my Minc foiling machine. It works great for this purpose. I work mainly with cardstock and love the bypass printing. I find that I use it for many other tasks also, In fact, it is my go to machine for anything that does not have to be printed in color,
Great fast printer. I returned the L2350 so I could purchase the 2570. I found the need to be able to make copies. I just got my new printer this a.m. I have no reservations about whether or not I like it. Based on the 2350, I will !
Am somewhat disappointed with this model. It is very slow to respond to actually print a document -- almost 10 seconds -- .
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 17, 2023
We understand you're experiencing slow printing issues with your Brother HLL2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
Not 100% satisfied. This is pretty new and there is a black edge on the left side. I can't update the driver because it says the password has been changed, but I didn't change it and I'm the only user. The single feed sometimes jams and often has a spool error.