Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5 out of 5
4.5
(787 Reviews)
Open Ratings Snapshot
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product. 
(
305 out of 328
)
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Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
4 out of 5
4
Basic Printer
on August 5, 2019
Posted by: Jacey
from Chicago, Il
I'm happy with the way my printer works but am sorry it doesn't include a copier.
However, for a basic, black and white printer, it works well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best Black and White Printer
on August 4, 2019
Posted by: flying condor
from Cottonwood, AZ
This is the best printer we have owned for making multiple copies that are black and white. It is quiet and fast. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Easy to operate and dependable.
on August 3, 2019
Posted by: Tarheeleq
from Virginia
Printer meshes with computer consistently. HP’s I had in the past did not.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
Goes to sleep and will not wake up
on July 31, 2019
Posted by: cantor
from washington, dc
It goes to sleep and cannot be awoken. Many others appear to have this problem. You go to print something and it errors out. The panel on the printer says, "Sleeping" and after trying many suggested solutions, it still does not work. I end up having to go to the app on a computer and use that wizard to print. Then, it will work as it should for a while and fail again - typically when it is very important and urgent.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother , Customer Service , August 2, 2019
Hello, I understand your printer is going into a deep sleep mode. Depending on how long the machine is deep sleep mode, the machine will go into power off mode automictically. The machine does not go into Power Off Mode when the machine is connected to a network. Click the link to adjust the length of time. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2350dw_us_eu_as&faqid=faq00100216_510
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Awful!
on July 31, 2019
Posted by: cbm12
from Georgia
Printer worked fine until I had to install a new ink cartridge. Now the "install ink cartridge" won't go off and the printer won't print. I feel like I wasted my money on the printer and the new ink cartridge.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother , Customer Service , August 2, 2019
Hello, I'm sorry you are experiencing an issue after replacing the toner the messages remains on the screen. I have include a FAQ I believe will help. Click here: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2350dw_us_eu_as&faqid=faq00002517_003
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Love the duplex printing
on July 24, 2019
Posted by: Nelie
from Pgh. Pa
I had my printer for about 3 months now. It is doing everything that I brought it to do. Works great for me.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
It's a work horse.
on July 23, 2019
Posted by: Starlightcrow
from California
Nice, convenient and just keeps on printing. Very happy with.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Quick printing
on July 22, 2019
Posted by: Linda52
from Green Bay WI
Replaced our old laser printer with this one and couldn’t be happier. It was easy to install and prints everything quickly. Doesn’t have color, but I don’t need that. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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