While I love my Printer, I don't like the Refresh Printer Toner system. I would rather buy my own Toner!!! I give it a 5!! This is my second Brother Printer, so I really love Brother products! Would recommend this without the 'refresh toner system'.
This is our second Brother laser printer. The first one is still functioning, but after many years of serving up perfect correspondence, spreadsheets, drawings, and tables, it was time to move up to a model that could more easily do two-sided text and graphics. The wireless feature practically set itself up when the software was downloaded from the Brother website. Now, the printer can be located anywhere in the house that our Wi-Fi reaches, and we can share it.
Remember the days when dot matrix printers roared across the pages, making lots of noise and occasionally needing a new ribbon? Welcome to the twenty first century! Now we hear just the sound of the paper moving past the drum, and toner cartridges are much easier to change than ribbons were.
I replaced a 9 year HP laser printer with my Brother HL-L2350DW. The HP printed ok, but the cartiges were more expensive than the Brother 760. The HP had capability, it was hard toset up and keep running. I often went to my home office and printed with a USB cable.
The Brother was easy to set up for wifi. It goes into a sleep mode and wakes up to print if it's one hour or 5 days latter. It stays continually operational. Print quality is very good and is consistant from top to bottom.
It doesn’t connect wirelessly and troubleshooting wants me to plug it in. I don’t even have a cable. I missed window for return and now i have a brand new non functioning printer. Sad because I’ve used Brother exclusively for home and business since 2004 with no issues.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 8, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having connectivity issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Mangles envelopes. No manual. I would not buy again. Output clarity should be better
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 7, 2023
We understand you're experiencing paper jam issues with your Brother HLL2350DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
I went to working full time at home and wanted to update from an inkjet printer. This brand was recommended by a friend and fairly priced and reliable. It was easy to order, arrived in time, was easy to set up, and it works fine. I feel I have the same convenience to get good copies quickly as I did at the office. I am glad that I chose this model.