Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5 out of 5
4.5
(787 Reviews)
Open Ratings Snapshot
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product. 
(
305 out of 328
)
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Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
5 out of 5
5
Gran impresión y rapidez.
on June 22, 2023
Posted by: Carlosarturogg
from Miami Florida
Excelente impresora muy silenciosa y rápida. Recomiendo encarecidamente esta impresora láser para el hogar.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Love my Printer!!!
on June 21, 2023
Posted by: Marvalus21
While I love my Printer, I don't like the Refresh Printer Toner system. I would rather buy my own Toner!!! I give it a 5!! This is my second Brother Printer, so I really love Brother products! Would recommend this without the 'refresh toner system'.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Perfect, fast 2-sided printing, easy Wi-Fi setup.
on June 13, 2023
Posted by: BR in TX
from Central Texas
This is our second Brother laser printer. The first one is still functioning, but after many years of serving up perfect correspondence, spreadsheets, drawings, and tables, it was time to move up to a model that could more easily do two-sided text and graphics. The wireless feature practically set itself up when the software was downloaded from the Brother website. Now, the printer can be located anywhere in the house that our Wi-Fi reaches, and we can share it.
Remember the days when dot matrix printers roared across the pages, making lots of noise and occasionally needing a new ribbon? Welcome to the twenty first century! Now we hear just the sound of the paper moving past the drum, and toner cartridges are much easier to change than ribbons were.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Old HP Compared to New Brother - NO Contest.
on June 9, 2023
Posted by: Anonymous
from Cookeville, TN
I replaced a 9 year HP laser printer with my Brother HL-L2350DW. The HP printed ok, but the cartiges were more expensive than the Brother 760. The HP had capability, it was hard toset up and keep running. I often went to my home office and printed with a USB cable.
The Brother was easy to set up for wifi. It goes into a sleep mode and wakes up to print if it's one hour or 5 days latter. It stays continually operational. Print quality is very good and is consistant from top to bottom.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Doesn’t work wirelessly
on June 7, 2023
Posted by: Daniel
from Seattle
It doesn’t connect wirelessly and troubleshooting wants me to plug it in. I don’t even have a cable. I missed window for return and now i have a brand new non functioning printer. Sad because I’ve used Brother exclusively for home and business since 2004 with no issues.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 8, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having connectivity issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

We would like to hear more details to be able to to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Not so great
on June 6, 2023
Posted by: PMSsewer
from Cincinnati Ohio
Mangles envelopes. No manual. I would not buy again. Output clarity should be better
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 7, 2023
We understand you're experiencing paper jam issues with your Brother HLL2350DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
QuickBooks Check printing
on May 31, 2023
Posted by: Jose S
from South Texas
Great printer, only problem is it prints on the opposite side of the page. I would have to reorder my checks to be numbered differently.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Easy to Operate and Works Fine
on May 30, 2023
Posted by: Dr J
from Sandy Springs, GA
I went to working full time at home and wanted to update from an inkjet printer. This brand was recommended by a friend and fairly priced and reliable. It was easy to order, arrived in time, was easy to set up, and it works fine. I feel I have the same convenience to get good copies quickly as I did at the office. I am glad that I chose this model.
Written by a customer while visiting brother-usa.com
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