Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
4
Great Features for a small printer
on September 1, 2019
Posted by: RichA
from California
Does everything well, which I had expected from Brothers.
I've had 2 -other Brother machines which performed well.
I've had 2 -other Brother machines which performed well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
A great little printer.
on August 26, 2019
Posted by: Anonymous
from Whittier, CA
All Mac household. Took five (5) minutes to set it up. Love the duplex printing capability. Had it for a few months, consistently reliable and accurate prints. A+
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Makes my house lights flicker while printing
on August 22, 2019
Posted by: SoVeryUnhappy
from New York
Just hooked it up. It prints well, but while printing, the lights flicker in several rooms in my house. No other appliance does that; even the toaster, which presumably draws a lot of power.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother , Customer Service, August 27, 2019
Hi, I'm glad to hear the printer prints well. I understand the lights flicker while printing. Click the link to explain why this may be occurring: https://help.brother-usa.com/app/answers/detail/a_id/152711/p/9208
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great print quality, but has room for improvement.
on August 18, 2019
Posted by: Recipe lover
from Los Angeles, CA
Out of the box this is a good looking laser printer with a modest footprint. Setup is a bit more complicated than it needs to be due to the minimal buttons and the tiny black and gray lcd screen that is difficult to read depending on the lighting and the angle you’re looking at it from. Once it’s linked up with WiFi it’s good to go though.
The biggest flaw this printer has is that it’s billed as being Apple Air Print ready, and I guess it is, but the functionality of the printer using Air Print leaves a lot to be desired. This printer is capable of printing over 20 pages a minute, but in Air Print mode it puts out a max of 2 pages a minute no matter how you tweak the settings. The only way to get it to print at capacity is to use the Brother App. The app is easy enough to use but it seems like Brother intentionally made Air Print less funcional than their app for what I can only assume is for brand loyalty reasons. Selling this as an Air Print printer while making Air Print printing so slow is either a case of bad programming or deceptive advertising / marketing. Either way, I expected more from Brother.
The only other annoying flaw I’ve encountered is the tendency for the printer to take what should be a one page print job and spread it onto two pages, with the second page consisting of one or two lines or as few as one or two characters. It seems as though that’s something that could have been taken care of in programming in order to conserve paper and ink. It’s especially frustrating because every time it has happened, the print setup didn’t show that there was going to be a second page, and even so, it should have been printed on the back of the first page since this is a duplex printer.
All in all, this is a great little printer. The print quality is crisp, and for people who have a small office or just want to print some recipes or whatnot at home this is definitely a superb value. There are some definite flaws that detract from making this a perfect printer. Brother could easily fix these problems if they wanted to though, so hopefully they will in the next model. Even with my complaints, I feel this printer should be at the top of anyone’s list who is looking for a monochrome printer for printing text. Don’t waste your money buying an inkjet printer because you think you might want to print a picture here and there. Get your pictures printed at a store which is set up for producing great photos, and use this printer for printing text. You’ll save bags of cash in all the printer cartridges you won’t have to buy, especially since pretty much all inkjet printers today have governors that limit the number of prints you can get out of a single cartridge, even when there’s still tons of ink left in them. The toner cartridges this printer uses last for hundreds of prints, they never get dry, and you don’t have to run cleaning cycles. Laser printers are hands down winners for printing text, and this is a great printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great BW Printer
on August 16, 2019
Posted by: 2564chief
from Dupont wa
This printer gives excellent quality print and it is quiet. I have it centrally located so everyone can print to it either from laptop or phone.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Real workhorses!
on August 13, 2019
Posted by: bulletbob
from Arkansas Ozarks
I just bought a monochrome printer to use for letters, etc., in partnership with my Brother color printer. Both are incredibly dependable and functional. I couldn't be happier with my choice. Still, as with all printers, I wish the cartridges were longer lasting. I just had to complain about something. It's my nature! Thanks.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome basic printer!
on August 10, 2019
Posted by: Troyyyy
from Illinois
Easy to use, reliable, and overall a solid printer. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
easy set up works well
on August 8, 2019
Posted by: Clinca
from Los Angeles, CA
Out of the box, plugged in, worked right away. Wireless set up involves selecting wifi network, enter password. Print speed and quality are superb for such an affordable printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com