Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
4
Not a copier
on January 14, 2020
Posted by: Nekihoki
from Tubac, az
Surprise! This is only a printer. It’s ok, but doesn’t copy
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Stopped working after 1 year
on January 5, 2020
Posted by: Caleb
from Cincinnati
Machine was great until just it stopped working after only owning it 1 year and used sparingly. Machine won’t power on and you can’t just switch out the power cord like most other printers
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother , Customer Service , January 28, 2020
Hi Caleb, Oh no! That's not what we like to hear. I know this may be frustrating. I'd like to help. If you cannot power your Brother machine on by pressing and holding the power button on the machine’s control panel, click the link below: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2350dw_us_eu_as&faqid=faq00002048_012
After completing the steps, if the machine still has no power, please contact our customer support for warranty options: https://www.brother-usa.com/contact-us
After completing the steps, if the machine still has no power, please contact our customer support for warranty options: https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
2
setup nightmare
on November 29, 2019
Posted by: SRC000
from nv
Every time I need to add the printer to a PC, I need to connect via a printer cable. The peak power surge is just shy of 1000w so you need to be aware of what you have on the same circuit.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service , January 22, 2020
Hi, Thank you for your feedback and we appreciate your suggestion. I'll be sure to forward this information to our product development team for improvement.
Written by a customer while visiting brother-usa.com
Customer Rating
4
What I needed
on October 5, 2019
Posted by: sandorae
from Mid South
I got tired of the old ink jet always streaking my print job because it wasn’t used every day. I spent a fortune in ink and wasted paper just to clean it before I could successfully print just one label.
This printer has lots of features and it’s always ready. It prints super fast and I always get clear copies and it prints double sided on request. The only reason I didn’t give 5 stars is because if the internet goes out, I have to manually reconnect the printer to wifi. I mostly use air print so it’s irritating to have to get up and go reconnect before I can print.
Other than that, I really love this printer.
This printer has lots of features and it’s always ready. It prints super fast and I always get clear copies and it prints double sided on request. The only reason I didn’t give 5 stars is because if the internet goes out, I have to manually reconnect the printer to wifi. I mostly use air print so it’s irritating to have to get up and go reconnect before I can print.
Other than that, I really love this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quality prints, prints double-sided too!
on September 25, 2019
Posted by: Jen2
I love the double-sided print option, saves paper! The wireless feature is so convenient. Glad I went with this printer. We homeschool and so we print quite a bit, I don’t feel bad purchasing PDFs for curriculum and printing myself.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Step above my HL-2140
on September 4, 2019
Posted by: Jbenjesus
from Georgia
Really like that it prints both sides on its own, not manual like the HL-2140.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
works great!
on September 2, 2019
Posted by: Anonymous
Easy to set up, fast printing, and compact size that hides away inside my cabinet.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome upgrade!
on September 2, 2019
Posted by: JGooding83
from Forrest, IL
We had an older Brother monochrome laser printer that lasted us about ten years (so old I can't even remember the model number). It was a great printer and, so far, this printer is just as great with even better features! I love being able to print over wifi without using a print server. Even more, I love being able to remotely manage and monitor the printer in so many ways. This is an awesome upgrade from our last model. Quality printer and quality print jobs!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com