I have a dark black line along the entire left side of every printed page. I performed the cartridge drum cleaning “fix” three times, same problem! I can not find any way to get help by email. They did try to get me to buy new cartridges several times though!
This printer was easy to set up and worked just fine immediately. I have it connected to two computers, it doesn't take up much space and has not given me any problems up to this point in time. I would recommend it to people who do not need color printing.
Brother didn’t require any problems in replacing a defective printer like so many other companies would. Brother was recommended to me years ago and I’ll only by from them as well as friends and family. It lasts a long time and never needs fixing.
I have known for some time that Brother products are known for their reliability, so, when our HP printer died, I jumped on this one. Very simple setup, nice prints, quiet and fast. When my wife started printing we were both surprised to see it honored the two-sided printing she had accidently selected. Bonus feature for sure