This is my second Brother printer. The first one last 12 years with no problems whatsoever! The reason I bought this one is that during a move the cartridge somehow emptied its contents into the old printer and I didn't have the equipment to clean it up. I was so happy with that great 'workhorse' that I bought this one, and it has proven to be just as marvelous as the other!
Nice printer but keeps going offline. The troubleshooter keeps saying turn printer on (it is). I've been through all the help sites and there doesn't seem to be much agreement on what to do.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., February 21, 2022
We are sorry that you are experiencing registration issues with your Brother HLL2350DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Prints very well on both front and back. I have some concerns pertaining to ink purchase and why this printer does not have a scanner for this price. Ink appears to only be available through Brother
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 14, 2022
Thank you for your feedback, remember our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
I got this laser printer for about 2 months now and have experienced absolutely no problems. Set up was very easy and I got the Wi-Fi connected and installed and that's all we use right now. Double-sided printing Works flawlessly
Printer was easy enough to set up, copies come out very clear. My only problem was setting up my printer with my wifi. It would not accept my password. Right now I only print with my desktop thru a printer/cable connection
Works very well, only problem is the choice of print choices.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., February 7, 2022
We are sorry that you are experiencing printing issues with your Brother HLL2350DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support