Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
3
Decent Printer, Better Tech Help
on March 9, 2022
Posted by: Anonymous
from White Plains, NY
Works well for the most part, though it ran through the first drum of toner very quickly. Then, when I replaced the drum, the printer window kept flashing "Replace toner cartridge," even though I had done so. This was annoying, and cost me about an hour from my workday, and the need to make contact with a tech helper via chat, before I was back up and working again. To Brother's credit, once I engaged with the tech help, it did not take them long to iron things out.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 10, 2022
We are sorry to hear that you are having toner issues with your Brother HLL2350DW machine. Please keep in mind that the drum and the toner are different consumables, replacing the drum will not clear the toner message. You can use this link to see the differences between the drum and toner:
https://help.brother-usa.com/app/answers/detail/a_id/160461
https://help.brother-usa.com/app/answers/detail/a_id/160461
Written by a customer while visiting brother-usa.com
Customer Rating
2
Junk
on March 9, 2022
Posted by: BlewItUp
Not impressed with the printer. The print fades within a paragraph and I have to reset the parameters of the print frequently. Most of the time it doesn't do any good. So it is only good as a draft document printer not a final.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 10, 2022
We are sorry that you are experiencing print quality issues with your Brother HLL2350DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Terrific Compact Laser Printer
on March 8, 2022
Posted by: Gordon
A terrific compact monochrome laser printer for home and home office use and a great value for the price. The only drawback is that it will sometimes go "too soundly" to sleep and not "wake up" on receiving a print command wirelessly from your computer or cellphone. Instructions to deal with this issue are available on the web. I have two of these printers in the house, so it isn't a major drawback.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Worth every penny you spend
on March 6, 2022
Posted by: Archerdog
from States
Fantastic- worth the money. Appreciate thr default double side print to save paper. Clear print quality.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Its just keeps printing
on March 6, 2022
Posted by: Terence Phillips
from Florida
Good little work horse for home office and small business
Written by a customer while visiting brother-usa.com
Customer Rating
5
Super reliable home workhorse b/w printer
on March 3, 2022
Posted by: thorathome
from Newport, RI
This HL-L2350DL replaced a decade-old Brother printer, prints sharp black and white, connects to our WiFi, and prints 2-sided. It just works. Brother’s software also works with both my Brother printers, never gives me any trouble. At this point, I wouldn’t even think of using another brand.
I’m in the computer industry, print for home and business use, buy good quality paper and get long life from technology. Brother’s products have lasted and lasted for me.
Written by a customer while visiting brother-usa.com
Customer Rating
3
General workhorse!
on March 3, 2022
Posted by: Detroitroadrage
It has decent print quality. Good back up printer.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 4, 2022
We are glad to hear that your Brother HLL2350DW machine is working properly. If you have any question, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Need a Good Printer
on March 3, 2022
Posted by: Big Guy
Excellent printer, the print quality is great. IT is fast.
Written by a customer while visiting brother-usa.com