Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5 out of 5
4.5
(787 Reviews)
Open Ratings Snapshot
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product. 
(
305 out of 328
)
Best Buy Privacy Policy
Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
5 out of 5
5
Never fails
on April 16, 2022
Posted by: Johnny
from Williamsburg,VA
It’s my third Brother printer, functions perfect every time. My old one was not able to work in Wi-Fi.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best printer overall for the value and proformance
on April 15, 2022
Posted by: Bolabulu
from Scranton
I was comparing printers online and purchased this brother unit and must say I am very happy with it been using it for over 6 months now without issues. Highly recommend
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Very convenient - works as advertised
on April 11, 2022
Posted by: Daron B
from Orem, Utah
This printer connected easily to WiFi and prints quickly and cleanly. I only have two issues: the password on the back was very unclear, and I'm already getting "low toner" messages that seem way too soon, based on the few pages we have printed. It may be a faulty message - we'll see.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great printer
on April 10, 2022
Posted by: Robert
from Reno, NV
I have found Brother printers to be fast and reliable. Laser cartridges are certainly more reliable and last much longer than ink jets. The only downside is that the laser printers create a power surge when they start up. The printer is not connected to my battery backup, but when the printer wakes up, the battery backup thinks the power has failed and goes to battery power for a second. With the battery backup, I can live with it.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Chromebook
on April 7, 2022
Posted by: Steven
It works with a Chromebook and the Brother tech was helpful and hooked me up in 15 minutes.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Very Good Basics
on April 6, 2022
Posted by: boomer647
from Selbyville, DE
For basic operation as a printer, this works very well and is easy to maintain. Firmware updates and software updates are very easy to install and I like the monitoring feature that allows me to see how much toner is left.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Defective product
on April 3, 2022
Posted by: None
from Texas
After one week, the printer required a new cartridge. I bought two and neither worked. I returned the printer and did not receive compensation. Life is too short to argue, but useful for a purchaser to know the risks.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., April 4, 2022
Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security

If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Printer!
on April 1, 2022
Posted by: Doug W
from Orlando, FL
Printer works great! It’s quick and easy to use from all of our devices!
Written by a customer while visiting brother-usa.com
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