Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
3
Lazy printer keeps going to sleep
on May 11, 2022
Posted by: CNCs
from NE WA
Small, works OK but I had problems with sleep mode
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 11, 2022
We understand you're experiencing sleep mode issues with your Brother HL-L2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/153115
https://help.brother-usa.com/app/answers/detail/a_id/153114
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/153115
https://help.brother-usa.com/app/answers/detail/a_id/153114
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Useful at a second home.
on May 7, 2022
Posted by: Fritzie
We keep this printer at a second home where we only need black and white copies. it fills that need but is sometimes does things we don't expect - like two sided printing we hadn't asked for. Overall it's useful for basic task.s
Written by a customer while visiting brother-usa.com
Customer Rating
2
Great while it worked.
on May 2, 2022
Posted by: John
from Chicago
Stopped working a few months after the warranty ran out. Loved it while it was working, but not so much after the main circuit board broke. Not happy to hear the words, "repairing it would cost more than its worth."
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love my new printer
on April 27, 2022
Posted by: Anonymous
from Tucson, Arizona
This printer works great Just what I wanted to replace my old Brother printer. I love the auto 2 sided printing a feature my old printer didn't have.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great B & W printer
on April 27, 2022
Posted by: Carol
from Easton PA
East to set up, faster than my last printer, very clear
Written by a customer while visiting brother-usa.com
Customer Rating
1
Printer dead
on April 21, 2022
Posted by: JudyMass
from Salisbury, MA
This printer was always needing to be resynced for wireless printing. About a month ago, it just died.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 21, 2022
We are sorry that you are experiencing issues with your Brother HLL2350DW. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Went from good to bad
on April 20, 2022
Posted by: Anonymous
from Chicago
Nothing but trouble of late, constantly goes into deep sleep mode and unable to print. Essentially inoperable and unable to figure out why, even with troubleshooting.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 20, 2022
We understand you're experiencing issues printing after the machine has entered "Deep Sleep" with your Brother HLL2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/153115
https://help.brother-usa.com/app/answers/detail/a_id/153114
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/153115
https://help.brother-usa.com/app/answers/detail/a_id/153114
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
I made the right purchase decision
on April 18, 2022
Posted by: Rich
Easy to operate. Prints quickly and on both sides of a sheet if set up to do so. Easily connects to the WIFI app on my phone. Has strong reviews regarding its cost on CR and I agree.
Written by a customer while visiting brother-usa.com