Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
5
Wonderful printer
on January 30, 2023
Posted by: Ncmom
from Cary, NC
Easy to install and printing quality is very good. I bought this printer for invoices that I have to make copies everyday. I can print from all my devices anywhere at home. Fast and very satisfied with printing quality
Lousy recurring problem with 'sleep' and 'deep sle
on January 30, 2023
Posted by: jeaikaria
from South Bend, IN
My new Brother printer is driving us nuts! This thing goes into a 'sleep' mode and remains 'offline' unable to print...ALL THE TIME!@#$% Figuring out how to solve this problem has so far been impossible.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 30, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would love to hear more details to be able able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
So far I have had a good experience with this printer. It replaced a similar Brother model that was discontinued. The wireless printing function works great. Print quality is good and speed is as expected. I like that i can also choose double sided printing as well.
Did not have lift top lid capability to copy correspondence sheets
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 19, 2023
I apologize for any confusion or misunderstanding, however, please note that the Brother HL-L2350DW does not have the capability to make copies or scans. The Brother HL-L2350DW can only print in black and white using a computer (Windows, Mac and Linux) or a mobile device (iOS and Android). We apologize for any inconvenience this may cause.
We have really enjoyed this printer. Although just black ink, it is all we need for printing. It prints fast, prints double sided, and we don't have to worry about ink cartridges drying out before the next use. I would highly recommend this printer for anyone who just needs a black ink printer. Great printer!