Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5 out of 5
4.5
(787 Reviews)
Open Ratings Snapshot
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product. 
(
305 out of 328
)
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Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
5 out of 5
5
Wonderful printer
on January 30, 2023
Posted by: Ncmom
from Cary, NC
Easy to install and printing quality is very good.
I bought this printer for invoices that I have to make copies everyday. I can print from all my devices anywhere at home. Fast and very satisfied with printing quality
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Lousy recurring problem with 'sleep' and 'deep sle
on January 30, 2023
Posted by: jeaikaria
from South Bend, IN
My new Brother printer is driving us nuts! This thing goes into a 'sleep' mode and remains 'offline' unable to print...ALL THE TIME!@#$% Figuring out how to solve this problem has so far been impossible.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 30, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

You are a valued customer to us. We would love to hear more details to be able able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
This is the printer you are looking for.
on January 19, 2023
Posted by: Dmsshs26
from Grand Prairie, Texas
Powerful, fast, easy to setup and wirelessly connect
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great printer!
on January 19, 2023
Posted by: Small business
So far I have had a good experience with this printer. It replaced a similar Brother model that was discontinued. The wireless printing function works great. Print quality is good and speed is as expected. I like that i can also choose double sided printing as well.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
A great reliable value!
on January 18, 2023
Posted by: Judie Ann
from San Diego, CA
Easy to set up and use. It’s quiet and I can print on all my devices around my place.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
No lift top
on January 17, 2023
Posted by: HL L2350DW
from Lincoln Park, J
Did not have lift top lid capability to copy correspondence sheets
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 19, 2023
I apologize for any confusion or misunderstanding, however, please note that the Brother HL-L2350DW does not have the capability to make copies or scans. The Brother HL-L2350DW can only print in black and white using a computer (Windows, Mac and Linux) or a mobile device (iOS and Android). We apologize for any inconvenience this may cause.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Amazing printer for our needs
on January 2, 2023
Posted by: Christie
from Ellsworth
We have really enjoyed this printer. Although just black ink, it is all we need for printing. It prints fast, prints double sided, and we don't have to worry about ink cartridges drying out before the next use. I would highly recommend this printer for anyone who just needs a black ink printer. Great printer!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Sturdy printer
on December 25, 2022
Posted by: Tony N
Works good even with card stock and labels. Doesn't jam
Written by a customer while visiting brother-usa.com
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