Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
550
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
30
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Grey, Black - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
5
Great quality printer
on February 18, 2023
Posted by: WRivera
Excellent printer at a great price; full featured and quiet
Written by a customer while visiting brother-usa.com
Customer Rating
3
Possessed !
on February 16, 2023
Posted by: Super Dave
from Cleburne Tx
First- the printer prints great. That was expected. However... the darn thing works only when it feels like it. I spent literally hours yesterday trying to make it print before deleting it and re- installing it. For unknown reasons it slips into offline mode and won't come out . I tried all the youtube solutions but they aren't compatible with the current Windows setup so they are seeing the old pop up boxes etc and I have the new ones that are different. This is not the first time this has happened and I've only had this printer less than six months. Yes, there were many expletives .
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 20, 2023
We understand you're experiencing offline printer issues with your Brother HLL2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Sheepstealer's review
on February 15, 2023
Posted by: Sheepstealer
Easy copying and like the size of the paper tray. .
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great home printer
on February 14, 2023
Posted by: Derf
Nice, compact printer. Easy to setup (just a little bit of a hassle to enter the Wifi settings), but worked immediately. Speed is pretty good, because I can hit print and by the time I walk down the stairs my documents are ready. Hopefully longevity will be good.
Written by a customer while visiting brother-usa.com
Customer Rating
5
The most reliable printer!
on February 14, 2023
Posted by: Jonathan
from PA
It prints without any issue. Others will not awake up from sleep, needs to reconnect with Wifi and just do not print after update. It helps focus on work instead of spending hours to figuring out. It is the most reliable printer in my experience.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quiet and efficient
on February 10, 2023
Posted by: Tampa Girl
This printer replaced another brand that uses a lot of toner. So far this machine seems more efficient. It is much quieter. It holds much more paper, so refills are not needed as often. The only thing I dislike is that it sometimes goes into deep sleep and printing cannot happen until a button is pushed. I never know for sure when that might occur, so I tend to push the button anyway.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Wifi connection very inconsistent
on February 7, 2023
Posted by: Bjrg
Wifi connection very inconsistent. Constantly remains in sleep mode even after after setting that to off.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 9, 2023
We understand you're experiencing wireless connectivity issues with your Brother HLL2350DW machine. We'd like to help. Below are FAQ links that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/153114
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/153114
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Sleeping Issue
on February 5, 2023
Posted by: Eli R
from israel
the printer going to sleep and only disconnection wake it !
Written by a customer while visiting brother-usa.com