Our prior printer was a hassle to get working. This one has been fantastic, right out of the box. Unpacked it, gave it the wifi info, set it on the bookshelf, plugged it in. We've printed from tablet, phones and computer without a hitch. I really like that it has a duplexer, and fits fine on the bookshelf. And it always works!!! Thanks, Brother!
Prints just fine but still have not been able to connect to the wifi. No other device has ever had this issue and I find it very disturbing.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 23, 2023
We understand you're experiencing wireless connectivity issues with your Brother HLL2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
The deep sleep setting is incredibly frustrating. I had to watch a YouTube video to find out how to deactivate it because I could never get anything to print. I still have problems even in sleep mode but not as often as with deep sleep mode.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 22, 2023
We understand you're experiencing issues printing with your Brother HLL2350DW machine when in Deep Sleep mode. We'd like to help. Below is a FAQ that may help you with this issue: