Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
2
Folgers Classic Roast
on December 6, 2022
Posted by: wrrntn
from Warrenton VA
Gender:Male
Sadly I agree, the rate of this batch of Folgers Classic i bought for Thanksgiving tastes completely different. And by different, it's....off. it could be a singular incident but it shakes my consumer confidence and opens me up to the possibility of changing brands. It's just that bad. Folgers, you may be saying nothing changed, but i trust my gut and my tongue. Especially when others are telling me I'm not wrong. You need crisis comms on this. Interesting study in whether branding or packaging is completely or partially responsible for consumer perception.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, January 4, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a weak flavor is certainly not up to the quality or flavor standards we set for our products. We always enjoy hearing from our consumers, and careful consideration of your feedback plays a vital role in the evaluations of our products. We sent you an email to gather additional information regarding your experience, and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Horrible
on April 10, 2023
Posted by: Ryan Coy
from Layton Utah
Gender:Male
Been drinking Folgers Classic since 2011 and it doesn’t taste the same! Used to need 2 equals and now I need 4 it’s not the same taste as usual! What changed?!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, May 4, 2023
Thanks for reaching out and sharing your feedback with us. Please know that we have employed a new, roasting technology that makes the most out of every bean — resulting in lighter-weight coffee grounds that deliver the same taste you love without sacrificing the number of servings when following the brewing recommendations. We'll share your thoughts with our team and have reached out via email to learn more.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Everyone is right the taste is bad
on May 1, 2023
Posted by: Jd81585
from Windom Minnesotta
Gender:Female
sour coffee every time I buy it I dumped out a cup this morning the taste is still in my mouth. Disgusting! Going to have to buy a different brand from now on if they are not going to do anything about it.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Folder’s isn’t the same.
on October 13, 2024
Posted by: Tyler Anne
from Macomb, MI
Gender:Female
I’ve been a loyal Folder’s customer all my adult life. I’m sure many would have agreed that Folders coffee has always been superior to other brands—until recent years, that is. Lately we’ve found that we have to add more coffee to get the same great taste we’re looking for, and at first I’d blamed it on my coffee pot meeting the end of its life (a Bunn coffee maker). I went out and bought a new Bunn thinking surely this will fix the issue, never thinking for a second that a trusted brand like Folders would do something like that to its loyal consumers. The new Bunn didn’t make much difference, of course, and I began to suspect it was, in fact, Folders’ recipe. They’ve changed it, no matter what they want to tell us. It seems like there is some type of filler in there now, and for a brand that costs as much as Folder’s, this is unacceptable, obviously. We’ve since changed brands. We hope that in the future, Folders corrects this, but we do believe that they will have lost a large piece of their following for breaking folks’ trust the way that they have.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, October 15, 2024
We are sorry to hear about your experience, as our French Roast has not changed and the taste you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
GOOD STUFF
on August 26, 2014
Posted by: CINDYc
from BROOKPORT,IL
LOVE MY COFFEE GOT TOHAVE IT EVERY MORNING JUST TO GET STARTED PLUS DRINK IT ALL DAY LONG
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
The Only Way To Start The Day, Folgers Is The Onl
on September 7, 2014
Posted by: valjean
from Siler City/NC
Folgers is my cup of tea, if you know what I mean. It is the only coffee for me, the perk in my step is what it really brings.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Folgers Classic
on February 23, 2015
Posted by: Sandra Love
from Olmsted Falls, OH, United States
If the store doesn't have Folgers Classic Roast I'm not a happy camper. FOLGERS in MY Cup is a must, other brands will be left in the dust.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Fantastic one
on March 2, 2015
Posted by: Samm
from Prenton, UK
Even far far away from USA Folgers taste like home. and I love it. Was awaiting for it almost 2 weeks but now I can start my waking up with Folgers in my cup.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com