Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
Not the best part of Waking Up anymore
on January 27, 2022
Posted by: Kbc112
from Simpsonville, SC
Gender:Female
I have used Folgers Classic a roast coffee for over 40 years, something has changed. It tastes like mildewed water. I have bought three different containers from three different supermarkets and it all tastes horrible. I even bought a new coffee maker, didn’t help. Miss my regular Foldgers.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, January 29, 2022
We appreciate your loyalty to our product. While we are sorry to hear of your recent experiences, we appreciate your feedback. We have not made any changes to the product. Many things can affect coffee's flavor including, improper storage conditions during shipping or handling. We are reaching out to you via email and hope to connect with you soon to learn more.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Something is wrong
on May 14, 2022
Posted by: MC80
from Greenville, SC
Gender:Female
I’ve drank Folgers for years but it is like drinking hot garbage water now. I can’t do it. It makes me sick. I don’t know what changed but it is truly awful.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 17, 2022
We appreciate your loyalty and are sorry to hear the coffee had an off flavor. This is not the quality we would expect. Many things can affect coffee's flavor including improper storage conditions during shipping or handling. We are reaching out to you via email and hope to connect with you soon to learn more.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Can't do this anymore
on May 22, 2022
Posted by: Overyou
from Pittsburgh, PA
Gender:Male
I have been drinking Folgers coffee at least for 35 years. I'm in my mid-60s. I have preferred the Folgers Gourmet. Unfortunately I find an increasing amount of extraneous substances included with the coffee these days. I no longer trust the process. Thanks for the memories! Sorry that bottom line has interfered with quality.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 30, 2022
Thanks for reaching out and being a fan of our coffee. So we may learn more about your experience in greater detail, we have reached out via email and hope to connect with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Something is just not right
on August 26, 2022
Posted by: CJ luvs coffee
from Huntington Beach, Ca
Gender:Female
We buy two large containers of Folgers at a time and the last 3 containers we have been drinking from are disturbingly tainted by a chemical smell and taste. I have a full container that we will be returning for store credit and will be looking for a new brand that we can feel safe drinking. I can't help but wonder if it could be why we haven't felt well in awhile. I hope Folgers figures out the issue.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Smucker, Consumer Care, November 10, 2022
Thank you for letting us know about your experience with Folgers Classic Roast. We apologize the coffee did not smell and taste as expected. We will certainly share your feedback with our team, and will be reaching out via email to learn more and best assist further.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Totally Disgusting
on November 12, 2022
Posted by: Cats
from San Antonio, TX
Gender:Female
I’ve been buying Folgers for many years, but something’s gone horribly wrong. Brand new can of coffee…smelled & tasted like burnt tires ! It was the most disgusting thing I’ve EVER tasted. I thought I’d maybe gotten a bad batch. Bought another can…same thing ! I’m switching to another brand. Thanks Folgers for a few good years, but never again!
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Horrible smell
on November 16, 2022
Posted by: Lmd$
from Pittsburgh, pa
Gender:Female
I bought the folgers medium roast and when I opened it, it smelled rancid. Coffee should NOT smell like this! Garbage! Never again and its a shame because it used to be good. It used to SMELL good.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Nothing last forever I guess
on December 22, 2022
Posted by: Cidny
Gender:Female
We have been drinking the classic Folgers for years trying to find another coffee stopped buying this one taste weak and sour now.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, February 3, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a weak and sour flavor is certainly not up to the quality or flavor standards we set for our products. We would love the opportunity to learn more and have reached out to you via email to see if we can help.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Horrible
on April 10, 2023
Posted by: Ryan Coy
from Layton Utah
Gender:Male
Been drinking Folgers Classic since 2011 and it doesn’t taste the same! Used to need 2 equals and now I need 4 it’s not the same taste as usual! What changed?!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, May 4, 2023
Thanks for reaching out and sharing your feedback with us. Please know that we have employed a new, roasting technology that makes the most out of every bean — resulting in lighter-weight coffee grounds that deliver the same taste you love without sacrificing the number of servings when following the brewing recommendations. We'll share your thoughts with our team and have reached out via email to learn more.
Written by a customer while visiting folgerscoffee.com