Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
Something is just not right
on August 26, 2022
Posted by: CJ luvs coffee
from Huntington Beach, Ca
Gender:Female
We buy two large containers of Folgers at a time and the last 3 containers we have been drinking from are disturbingly tainted by a chemical smell and taste. I have a full container that we will be returning for store credit and will be looking for a new brand that we can feel safe drinking. I can't help but wonder if it could be why we haven't felt well in awhile. I hope Folgers figures out the issue.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Smucker, Consumer Care, November 10, 2022
Thank you for letting us know about your experience with Folgers Classic Roast. We apologize the coffee did not smell and taste as expected. We will certainly share your feedback with our team, and will be reaching out via email to learn more and best assist further.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Totally Disgusting
on November 12, 2022
Posted by: Cats
from San Antonio, TX
Gender:Female
I’ve been buying Folgers for many years, but something’s gone horribly wrong. Brand new can of coffee…smelled & tasted like burnt tires ! It was the most disgusting thing I’ve EVER tasted. I thought I’d maybe gotten a bad batch. Bought another can…same thing ! I’m switching to another brand. Thanks Folgers for a few good years, but never again!
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Horrible smell
on November 16, 2022
Posted by: Lmd$
from Pittsburgh, pa
Gender:Female
I bought the folgers medium roast and when I opened it, it smelled rancid. Coffee should NOT smell like this! Garbage! Never again and its a shame because it used to be good. It used to SMELL good.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Nothing last forever I guess
on December 22, 2022
Posted by: Cidny
Gender:Female
We have been drinking the classic Folgers for years trying to find another coffee stopped buying this one taste weak and sour now.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, February 3, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a weak and sour flavor is certainly not up to the quality or flavor standards we set for our products. We would love the opportunity to learn more and have reached out to you via email to see if we can help.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Smell
on March 7, 2023
Posted by: TXRAZOR1
from North Texas
Gender:Male
I don't know what has changed in the process but I used to love the smell of myfreshly brewed classic roast. Over the past few months the coffee just smells bad. I am now in the process of trying different brands because the smell and taste is not what I want.
Response from folgerscoffee.comBy Folgers, Consumer Care, April 5, 2023
We are disappointed to hear that your recent batches of Folgers Classic Roast have not been their standard quality. As we value all consumer feedback and take it seriously, we would like to collect some additional information to learn more about your experience. We will be sending an email your way to further assist.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
on September 19, 2024
Posted by: Stick
from Georgia
Gender:Male
I have used folgers medium roast since the '70s, no more! It tastes horrible.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, October 4, 2024
Thank you for bringing this to our attention, that's not the quality we expect. So we can learn more and best help, we have reached out to you directly via email.
We look forward to connecting with you soon.
We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Something Evil Has Happened to Folgers
on January 3, 2025
Posted by: Metalbass1979
from Kenya, East Africa (originally from Illinois)
I'm 45 years old and have been drinking Folgers since I was 8. After moving to Kenya, East Africa, in November of 2023 for permanent missionary work, it really hurt that I couldn't get my Folgers here.
A friend from back home recently brought me a can of my beloved Classic Roast. I couldn't open it fast enough! But, the smell and flavor that I have grown up with and deeply crave is no longer there. What was once smooth in flavor and carrying a heavenly aroma has been replaced by brutal bitterness and smells like an old ashtray.
Something very bad, very evil, has happened here. Please unchange whatever has been done. If so, I can have other visiting missionaries bring to what has been such a dear part of my existence with them when they come.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, January 7, 2025
Thank you for bringing this to our attention, that's not the quality we expect. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Wonderful
on August 5, 2014
Posted by: Poojean
from Keller, TX, United States
Love Folgers, best that you can find. Been using for years
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com