Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
smell and taste awful
on November 29, 2022
Posted by: bad tasting
from Odessa,Mo.
Gender:Female
I bought another cannister, as other didn't smell and tasted awful so threw, opened up new cannister, took a whiff to smell coffee, no smell and was awful as other. So disappointed as had no good cupof coffee. I'm 70 on social security and switching to see If Maxwell House any better.I hope. I miss my 2 cups in the morning that tastes like coffee, not awful undrinkable Foldiers. And no expired-good to 2025
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, January 3, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast, as weak aroma and off flavor are certainly not up to the quality or flavor standards we set for our products. We always enjoy hearing from our consumers, and careful consideration of your feedback plays a vital role in the evaluations of our products. We sent you an email to gather additional information regarding your experience, and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What Happened to Folgers Classic roast
on February 7, 2023
Posted by: Klh55
from Florida
Gender:Male
After 50 years of Folgers being my go to coffee they have lost me as a customer. Tried 3 different cans and all three were horrible!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 8, 2023
We're sorry to hear about your experience as this is certainly never an experience we expect any consumer to have, so we greatly appreciate you making us aware of this. Please know, we are reaching out to you via email, so we may learn more and best help, and we look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
What changed and why
on October 27, 2024
Posted by: Jimmm
from Illinois
Gender:Male
Seriously what happened to Folgers? I thought I was crazy and just got a bad tub... Or two... But I've heard more and more people say this coffee changed
It's not even ok, it's terrible, it's like a store brand.
What changed ?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, November 19, 2024
Thank you for bringing this to our attention, that's not the quality we expect. So we can learn more and best help, we have reached out to you directly via email.
We look forward to connecting with you soon.
We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Usually a Good Coffee
on November 2, 2020
Posted by: Mr. Coffee
Gender:Male
As others have noted somethings going on with Folgers. It’s gotten a strange flavor, bitter about half way through the 30.5 can. I’m a die hard loyal Folgers customer and love the taste of your coffee. As such I’ve purchased a new can after being with Chock Full O Nuts which has a similar flavor to Folgers but isn’t bitter at all.
Folgers has to go back to the metal package PLEASE, plastic could be a cause. Coffee tastes like what it’s stored around. The tin steel can keeps the coffee fresh!! Like a bank Vault guys!! The Folgers in plastic smells off about half way through. What’s goin on!!??
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Poor taste and smell.
on November 9, 2022
Posted by: SandyE
Gender:Female
I have been a Folgers fan for many years. The coffee no longer tastes or smells the same. I even bought a new can. Decaf best by dates were August 11, 2023 and November 14, 2023 and regular Classic Roast is August 11, 2023. What has changed.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, December 2, 2022
Thank you for reaching out to let us know about your experience. We apologize the Classic Roast Coffee did not meet your expectations. However, please be assured that we have not changed or reformulated this product. We'll be sure to share your feedback with our team, and will be reaching out via email to learn more and best help further. Thank you for being a loyal fan of our coffee and we look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What happened to Folgers?
on November 16, 2022
Posted by: Dan*
from Oklahoma
Gender:Male
Bought a new can a week ago. This is terrible. Doesn't smell good and the taste is just nasty. I've been drinking Folgers for 40 years and this is the first time I've thrown a can of coffee in the trash.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Coffee Taste Smells like rubber
on November 18, 2022
Posted by: Lovecoffee12
from Colorado
Gender:Male
I was hoping for a good cup coffee to stay up late. I tried it and it taste like burnt rubber. The quality was not there.The Coffee was burnt and smelled like old honey and rubber,
Response from folgerscoffee.comBy Folgers, Consumer Care, December 22, 2022
We appreciate you sharing your feedback on our Folgers Classic Roast Coffee. Though this is certainly not the quality that we would expect, there are many factors that can cause a burnt flavor or aroma in coffee such as improper product storage while in warehouse or transportation before reaching shelves. Regardless, we are sorry to hear that you had this experience and have contacted you via email to further assist.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
New Can, horrible smell
on January 31, 2023
Posted by: Mike H
from Omaha, Ne
Gender:Male
I just got a new can of folders classic. Threw the old one out, and this new one smells and tastes super skunky! Horrible. I don't know what changes have been made but the price has gone up 30 percent in 6 months and the aroma and taste is very different. Bad different. All I buy is folders and now I have to find a new coffee. Fix it please.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 8, 2023
We're sorry to hear about your experience, but we greatly appreciate you bringing this matter to our attention as this is never the quality of taste that we expect from any of our products. While many factors impact product pricing, including location, cost of production and competitive pricing which varies by retailer, we certainly value the opportunity to learn from your honest feedback and will share this with our team. So we may learn more and best help, we're also reaching out to via email, and look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com