Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
on September 19, 2024
Posted by: Joker.45
from Tennessee
Gender:Male
My wife and I have bought three canisters at three different stores and all three had a really bad stale aroma and all tasted like ashes. We've used Foldgers Classic roast for thirty years, now we are drinking great value. They are saying nothing has changed. That's bull !!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, October 4, 2024
Thank you for reaching out. Your experience, along with the product information you've provided to our team, has been brought to the attention of our Quality Assurance Department. We want to assure you that our products are made of the best quality ingredients available and by the most carefully controlled procedures known in the food industry.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Truly the Best Part of Waking Up
on August 5, 2014
Posted by: Jree22
from Salem, VA
Got to have it as soon as I get up. To me it is exactly what coffee should taste like and it satisfies my craving for a excellent cup of coffee. Can't find any better.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Folger's Classic is just the best flavored coffee
on December 3, 2014
Posted by: rtaz57
from Union, MS, United States
I've always drunk Folger's, I tried some of their other flavors but Classic is it for me! I even took their test for blends & it came out "Classic".
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Garbage
on August 5, 2022
Posted by: smal
from Kansas
Gender:Male
Had sticks and other garbage. Total waste of money!!! Also tasted bitter.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
It's all about money! Shame on JM Smuckers
on January 26, 2025
Posted by: bobbyIAHHH
from Houston, TX
Been drinking Folgers all of my life. In the last 2 years, the quality has declined. The last 12 month it has affected the taste directly. I have had to return 3 canisters of Classic Roast to the store and will not spend my hard earned money on their product any longer. The flavor has changed from a delicious, full bodied and toasty flavor to a bitter flavor. Sorry, but to the social media folks using the "this is not the quality we want our customers to have" copy and paste replies, this will not work with me. The issue is financially based; sourcing has changed to save thousands per year. Processes in the roasting and storage methods have also been adjusted to accommodate a cheaper bottom line. I have several family member that work in both risk management and process review for JM Smuckers, they have told me they are dissapointed wwhat top officials have done to not only the Folgers Line, but seveal other top product lines in the name of saving money. Shame on you.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, February 6, 2025
We sincerely appreciate your support over the years! We assure you that our Classic Roast recipe has not changed, and the quality you described does not meet our standards. Your feedback is valuable, and we will share it with our team. We’re reaching out via email to learn more and assist you further. We look forward to connecting soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
on May 10, 2014
Posted by: MSJackie
from Scotland, United Kingdom
We have been staying in the USA for 6 months and loved Folger's Coffee. I just wish we could get it in Scotland. Asda belongs to the Walmart group. Please get them to stock Folger's
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Classic Roast
on August 5, 2014
Posted by: Marcy
from Henderson, NV, United States
My husband and I drink 3 pots of classic roast every day and we just love it.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Good to the last drop!!!!!!!!
on August 5, 2014
Posted by: Alwee
from Richmond, KY, United States
Folgers is the best coffee! I love the favor-not too strong, even the black silk, its not bitter. My mother only liked Folgers, so, of course I drink it!!!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com