Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
5
on May 4, 2015
Posted by: kadie6girls
from Bethany, Missouri, United States
Ive been an avid coffee drinker for several years and will only drink Folgers classic roast absolutely love it and only buy folgers
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
I love, love love your Folgers Classic Roast coffe
on June 1, 2015
Posted by: ttjdunlap
from Piketon, OH, United States
I have tried many other brands and I keep coming back to Folgers. Keep up the good work! It wakes my brain up every morning and all day long!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Taste AWFUL
on December 11, 2022
Posted by: DeerHunter12
from TN
Gender:Male
I just opened a fresh container of Folgers Classic and it taste and smells like complete crap, you’ve just lost another customer, fix the problem before you don’t have any customers left!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, January 4, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a bad aroma is not up to the quality or flavor standards we set for our products. We always enjoy hearing from our consumers, and careful consideration of your feedback plays a vital role in the evaluations of our products. We sent you an email to gather additional information regarding your experience, and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not the same
on March 26, 2024
Posted by: Not my cup of coffee
from New mexico
Gender:Female
I have been looking for answers about the difference in taste in my coffee . I have been a Folgers coffee drinker for many years and in the last last year or so it has been tasting bad I couldn’t figure out if it was the coffee , creamer or water but I am confident it is the coffee . What happened? Did something change? Disappointed that I can’t enjoy a cup of coffee like before . Will have to shop for different brands .
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, April 30, 2024
Thank you for bringing this to our attention, that's not the quality we expect. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Disappointed
on May 16, 2022
Posted by: Elai
Gender:Female
We've been drinking the Breakfast Blend or Classic Roast for over 10 years and have always loved it! However we had to toss the recently purchased Breakfast Blend because it tasted bitter and had a burnt smell - not the usual wonderful smell when you open the container. We're wondering what changed??
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 17, 2022
We appreciate your loyalty to our product and apologize for your recent experience as this is not the quality we would expect. Many things to affect the flavor and aroma of coffee including improper storage during shipping and handling. To learn more, we are reaching out to you via email and hope to connect with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Questionable flavor, smell
on October 5, 2022
Posted by: Johnnoy
from Franklin WV
Gender:Male
Last 2 25.9 oz classic roast seems different, smell and taste. In containers it smells musty? And when brewed, wife complaining about smell. Have drank this for 20+ years, and I also noticed difference but still drinking it. Doesn't smell,taste the same anymore, at least to us? Bought at local grocery, and last at Family Dollar. Is there a difference?
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Miss my old Folgers!
on November 22, 2022
Posted by: KCJoy11
from Mississippi
Gender:Female
I am so glad to find these reviews that Folgers is tasting and smelling different to others. We have drank Folgers for years and now I am searching for a new coffee to come close to what Folgers use to be like. We have bought multiple Folgers canisters from various stores over the last few months but it is only getting worse. The last canister was so sour smelling that we had to immediately throw it out. I wish Folgers had not changed their recipe or process. Please go back to the way it use to taste and smell!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, December 22, 2022
Thank you for bringing your recent experience with Folgers Classic Roast Ground Coffee to our attention. Although we have implemented a new roasting process, the flavor and aroma of the product has not changed, and we are sorry to hear that you've had batches that have not been the typical standard. As what you are describing is not the quality that we would expect of our product, we have emailed you to learn more and best assist.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Used to be good-
on November 23, 2022
Posted by: Brit1
from North Carolina
Gender:Female
The quality is worse than it has been in years. Will have to stop buying and find a new brand
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, December 23, 2022
We're sorry to hear that you have been not enjoying our Classic Roast as well as you've enjoyed it in the past. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com