Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
A disappointing start into the day!
on February 8, 2026
Posted by: Coffeebean
We have been drinking Folgers for years and it seems that the flavor and richness of it disappeared.It tastes like water that has simply been colored brown. It is so disappointing that we will be switching brands or go to beans
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, February 12, 2026
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What did change to make the coffee bitter.
on March 11, 2026
Posted by: Jan6
from Kenosha Wisconsin
For years the coffee has changed its taste. When you use to open it up you get this amazing aroma that made you anxious for a cup. Like the old commercial where the smell would wake you up. Not anymore not even when it’s brewing.
I’ve been a loyal customer for 55 years and the later years I’ve been asking why. The taste isn’t the same and the aroma is long gone. All of us baby boomers were brought up on this brand from our parents. Never ever changed the brand. Folgers classic roast was the best, but not anymore. Now that the prices are high it’s time to move on.
I’ve changed or quit a lot of products because of companies making the product with cheaper ingredients. This is a sad goodbye to a coffee I never dreamed I would change.
I’ve been a loyal customer for 55 years and the later years I’ve been asking why. The taste isn’t the same and the aroma is long gone. All of us baby boomers were brought up on this brand from our parents. Never ever changed the brand. Folgers classic roast was the best, but not anymore. Now that the prices are high it’s time to move on.
I’ve changed or quit a lot of products because of companies making the product with cheaper ingredients. This is a sad goodbye to a coffee I never dreamed I would change.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, March 18, 2026
Thank you for reaching out and for sharing your feedback. We want to assure you that our products are made with high‑quality ingredients and are produced using carefully controlled procedures that meet the highest standards in the food industry. To better understand your concerns and learn more about the specific ingredients you have questions or comments about, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Stop gaslighting us and DO BETTER, Folgers!
on March 28, 2026
Posted by: BLMETTS
The "classic" aroma and taste generations before us enjoyed is now completely gone. It is bitter, causes stomach issues and illness, smells like burnt ashy plastic and has a very chemical taste. Made both my husband and myself sick to our stomachs for 3 days. Our water is filtered, our coffee pot and all internal parts are deep cleaned routinely, and we've tried several different batches of the Folgers Classic.. its not anything wrong on our end.. its the coffee. Which is disheartening, as I know it was a favorite of my husbands and many other folks for decades. The blanket statements the Folgers company seems to prefer to reply to these complaints with are unsatisfactory and a slap in the face to loyal customers. We KNOW something is different. Don't gaslight us. Just FIX THE ISSUE and restore the classic taste, aroma, and ingredients of FOLGERS. Because whatever the Smuckers plant is putting into the cannisters and trying to pass off as our once beloved FOLGERS ... ain't it. Its gross, bitter, and is literally making people sick to their stomachs.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, March 31, 2026
Thank you for bringing this to our attention, as this is never the experience we want anyone to have with our products. So we can learn more and best help, please call us at 800-937-9745 Monday to Friday 8am- 5pm, EST.
Additionally, we have reached out to you directly via email. We look forward to connecting with you soon.
Additionally, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
the "only" one
on March 12, 2016
Posted by: chuckkish65
from Ohio, United States
I start every day with folgers, I continue my day with folgers, all day every day until the pot is empty.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on April 16, 2016
Posted by: lindab
from BALTO,MD.
THE SMELL & TASTE IS A EYE OPENER ESPECIALLY ON A COLD SNOWY DAY
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
I have drink coffee since I was little folgers on
on April 29, 2016
Posted by: Olivia
from Vidalia, GA, United States
I have been buying it since I moved out of my parents home most of my family drink folgers.. It's the first beverage of the day.. And it's great..
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great Coffee
on July 16, 2016
Posted by: Felcia
from Dallas, TX, United States
I always buy this particular one. The taste is so smooth. I am just hooked.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
It great
on July 24, 2016
Posted by: Mommy 10
from San Antonio, TX, United States
I love my coffee. It is always fresh and it last a long time
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com