Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
Folgers has changed - tastes terrible
on May 27, 2025
Posted by: Momserbserb
from Illinois
Recently coffee tastes terrible - no longer buying
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, May 28, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Yucky taste and after taste
on June 3, 2025
Posted by: TamM
Quality not the same in the last several years. Bitter nasty taste, noticed that the coffee beans are not uniformly ground. Historically the uniformity of Folgers ground coffee was consistent in granular size, these days there is a lot of coffee bean chunks. May need to change grinding knifes or screen for consistency. Of course quality control definitely wouldn't hurt.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, June 10, 2025
We sincerely appreciate your loyalty to Folgers over the years! We are sorry to hear about your experience, as our has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Wow crazy price increase!
on June 6, 2025
Posted by: Troy1011
from Calgary
I used to enjoy your coffee when it was cheap because it was cheap. Not because it was good now you’ve almost doubled the price. I will never buy again great job.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Should I burn my toast too?
on June 8, 2025
Posted by: Dogooder50
from Petaluma California
Once again an old favorite has over roasted their Classic Medium to an awful Medium Dark and ruined the taste. Your roast master needs a good lashing!
It really sucks having to wake up to Burnt ground coffee.
It really sucks having to wake up to Burnt ground coffee.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, June 10, 2025
We are sorry to hear about your experience, as our Classic Roast Coffee has not changed and the taste you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Not happy…
on August 3, 2025
Posted by: Morning Joe
from Houston
My wife and I have been drinking this coffee for many years but that has now changed for two reasons:
The container is the same size but the quantity is smaller:
51 v 43.5 BUT you still list the number of cups you can brew 400 six oz. cups for both quantities! Does not compute in Texas.
Bye, Bye ☹️
The container is the same size but the quantity is smaller:
51 v 43.5 BUT you still list the number of cups you can brew 400 six oz. cups for both quantities! Does not compute in Texas.
Bye, Bye ☹️
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
lousy taste
on January 26, 2026
Posted by: nonickname
from somewhere
Taste has gone from nice to bitter with no reason of explanation from Folgers. I had read Folgers had changed their roasting technique, now it reminds me more of burnt Starbucks...
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, January 27, 2026
Thanks for sharing your feedback with us. We understand how disappointing it is when a product you’ve enjoyed no longer tastes the way you expect. While we have employed a new roasting technology that makes the most out of every bean, the formula itself has not changed. Bitterness is not something we expect from our coffee, and we’re sorry to hear this was your experience. We’ve shared your comments with our team, and we’ve also reached out to you via email so we can assist you further. So we may learn more about your experience and best help, we're reaching out to you via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Coffee taste and smell.
on February 6, 2026
Posted by: Terry123
from Illinois
Coffee smells and taste bad. Will be throwing out reminder and switching brands. Fast food coffee taste better. Why would you ever change it.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, February 12, 2026
Thank you for reaching out and for sharing your feedback. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry.
Additionally, we have reached out to you by email. We look forward to connecting with you soon.
Additionally, we have reached out to you by email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Black silk coffee
on March 30, 2026
Posted by: Bigd
from Bend Oregon
Been drinking black silk coffee from day one now it's the worst coffee I've tasted. Not sure why they changed the flavor but I probably won't be buying foldger any more. This really sucks.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, April 3, 2026
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com