Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
Folders classic roast
on May 19, 2025
Posted by: Cindyh
from Sarasota Florida
The last 2 containers of Folger Classic Roast, have been bad. Something has changed ,no longer smells or taste good. This is the only brand I have used for years , but I will be finding a new brand until you go back to doing things the way you use to .
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, May 27, 2025
We sincerely appreciate your loyalty to Folgers over the years! We are sorry to hear about your experience, as our Folgers Classic Roast Coffee has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Folgers has changed - tastes terrible
on May 27, 2025
Posted by: Momserbserb
from Illinois
Recently coffee tastes terrible - no longer buying
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, May 28, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Wow crazy price increase!
on June 6, 2025
Posted by: Troy1011
from Calgary
I used to enjoy your coffee when it was cheap because it was cheap. Not because it was good now you’ve almost doubled the price. I will never buy again great job.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Goodbye Folgers
on June 12, 2025
Posted by: Doone
from Arizona
I have been drinking Folgers coffee for 50 years. This new blend of cheap crap they’re calling coffee tastes horrible. I am in no position to be throwing food or beverage out, but I have two full cans of Folgers Classic and I’m thinking about throwing them out and trying Dunkin’ Donuts or Maxwell House. Anything is better than this. I guess it’s back to Lipton tea for now.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, July 2, 2025
Thank you for reaching out. We are sorry to hear about your recent experience with our product. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Not happy…
on August 3, 2025
Posted by: Morning Joe
from Houston
My wife and I have been drinking this coffee for many years but that has now changed for two reasons:
The container is the same size but the quantity is smaller:
51 v 43.5 BUT you still list the number of cups you can brew 400 six oz. cups for both quantities! Does not compute in Texas.
Bye, Bye ☹️
The container is the same size but the quantity is smaller:
51 v 43.5 BUT you still list the number of cups you can brew 400 six oz. cups for both quantities! Does not compute in Texas.
Bye, Bye ☹️
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Burnt
on January 24, 2026
Posted by: Chris G
from San Antonio, Texas
I remember when I was a kid my mom would open the coffee can and it would smell so good and then the aroma would kick off when brewing and would make the whole house smell good. It tastes so good too. Well I'm 41 years old and now and Folgers is garbage. You open the coffee and immediately you're hit with a smell of burnt coffee smell and it tastes just like it smells... burnt. I'm so So disappointed.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, January 27, 2026
We sincerely appreciate your loyalty to Folgers over the years! We are sorry to hear about your experience, as our Classic Roast Coffee has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
lousy taste
on January 26, 2026
Posted by: nonickname
from somewhere
Taste has gone from nice to bitter with no reason of explanation from Folgers. I had read Folgers had changed their roasting technique, now it reminds me more of burnt Starbucks...
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, January 27, 2026
Thanks for sharing your feedback with us. We understand how disappointing it is when a product you’ve enjoyed no longer tastes the way you expect. While we have employed a new roasting technology that makes the most out of every bean, the formula itself has not changed. Bitterness is not something we expect from our coffee, and we’re sorry to hear this was your experience. We’ve shared your comments with our team, and we’ve also reached out to you via email so we can assist you further. So we may learn more about your experience and best help, we're reaching out to you via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Go back to making coffee that tastes good.
on January 31, 2026
Posted by: SylviaM
from Indianapolis, IN
My family used to love the Folgers Columbian Med-Dark ground coffee - just as my grandparents/parents did. Now they don't even make it and what they sell is bitter, acidic and not smooth or flavorful at all!! Bring back an enjoyable, smooth, full-flavored coffee that isn't bitter!! We keep trying it, but with the price increases, we're now looking for a brand who will provide what you no longer do.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, February 4, 2026
Thank you for bringing this to our attention. While our recipe has not changed, this is not the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we’ve reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com