Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
5
love this brand
on August 6, 2014
Posted by: leese
from Rockford Illinois
Great coffee I wouldn't drink anything else wakes me up in the morning
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Just doesn’t taste like folgers
on May 17, 2022
Posted by: Arthur
from Alexandria ,va
Gender:Male
I have been drinking Folgers coffee for years . Lately last three containers smell like something besides coffee and the coffee just doesn’t taste like it used to. I can smell Folgers a mile away and drink four or so cups a day . Decided to do an search a wow other people are sharing my view . What do we do. It is NOT the same old folgers. Is this real. I may have to switch.!!!! Please explain why so many reviews are siding with me
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 30, 2022
Hi, Arthur. Thanks for reaching out. Please know that we have not changed or reformulated our coffee, so we're sorry to hear about your recent experience. So we may learn more about this and best help, we have reached out via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Am I the only one?
on May 9, 2024
Posted by: Missing Folgers in my cup
from Florida
Gender:Female
I used to enjoy Folgers until this last container I bought… the smell was different! I even checked to see if it had expired? But until I read a comment below about the smell of ashtray…I realized that the last month my house smelled like someone was smoking in my house and now maybe it’s been my coffee?? Yikes I’m not the only one… I use to like waking up and smelling Folgers in my cup… sorry 😢 please change it back
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy consumer relations, May 14, 2024
We are sorry to hear of your disappointment with our Folgers Classic Roast. So we can know more about your experience, we have reached out to you by email. We look forward to connect with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
It just don't taste the same
on May 12, 2024
Posted by: DMC1
from Chicago IL
Gender:Male
This coffee taste very different it doesn't have that flavor it use to have I can smell the aroma but the taste don't fit the aroma I been drinking this coffee for awhile I tried different creamiers clean the pot out thoroughly it just taste horrible I will find a different brand!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy consumer relations, May 14, 2024
We're sorry to hear that you did not enjoy our Folgers Classic Roast. However, consumer feedback plays an integral role in the continued refinement of our products and we greatly value the opportunity to learn from your experience. We're reaching out to you via email, so we may provide you with the best assistance, and we look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Coffee
on August 6, 2014
Posted by: Diana
from Mathis, TX, United States
If it's not Folgers in the morning - it's not worth getting up!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
GREAT Drink
on August 24, 2014
Posted by: Angel Reed
from Union Mo
I love Folgers and have been using the classic for over 30 yrs. I also enjoy it that's all i drink . I only wish I could find coupons once in awhile to help with the cost.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Taste AWFUL
on December 11, 2022
Posted by: DeerHunter12
from TN
Gender:Male
I just opened a fresh container of Folgers Classic and it taste and smells like complete crap, you’ve just lost another customer, fix the problem before you don’t have any customers left!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, January 4, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a bad aroma is not up to the quality or flavor standards we set for our products. We always enjoy hearing from our consumers, and careful consideration of your feedback plays a vital role in the evaluations of our products. We sent you an email to gather additional information regarding your experience, and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not the same coffee 😕
on May 5, 2024
Posted by: Coffee junky
from Dry Ridge, Kentucky
Gender:Female
Something has change. Have been a Folger classic blend drinker for 30 plus years. It has changed to now being very bitter, burnt, chemical tasting coffee. Thought it maybe my bunn coffee maker. Bought new one. Still nasty coffee that we can not drink anymore.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy consumer relations, May 14, 2024
We are sorry that you didn't have the best experience with our Folgers Classic Roast, but we certainly appreciate your honest feedbacks. This is unusual and we would like to learn more. So we can best help, we have reached out to you via email.
Written by a customer while visiting folgerscoffee.com