Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
2
Taste has changed.
on August 30, 2025
Posted by: Maya
from Boston, MA
Taste of Classic Roast has changed; brew now tastes bitter.
Disappointed with my longtime favorite.
Disappointed with my longtime favorite.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, September 9, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Coffee tastes like chemicals
on September 23, 2025
Posted by: SadFolgersLover
from Ontario Canada
I have always enjoyed Folgers coffee until this most recent purchase. Coffee has a chemical taste and is practically undrinkable. It also leaves a lingering unpleasant after taste.
We eliminated bad milk, bad water, dirty coffee maker. The common denominator is the coffee.
It's very disappointing when you look forward to that first cup of coffee every morning. Made worse by the fact that the price of the coffee has increased by 35% in one year
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, September 23, 2025
We’re sorry to hear about the issue you experienced with our Classic Roast Coffee, as this certainly does not reflect our quality standards. Please know that we value the opportunity to receive your honest feedback and will share your experience with our team. We are reaching out to you via email to learn more about your experience and to assist you further. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Wow…something is different! 🤢
on September 23, 2025
Posted by: Mac C.
from Northern Indiana
Spent my childhood mornings waking to the wonderful aroma of Folgers Classic Roast, and started enjoying it myself as a teen. It’s the only coffee my dad would drink (brewed thru a Bunn). I revisited Folgers recently and it was shockingly bad. The grounds weren’t as fine, the “fresh can” smell was dull and off. The taste…YIKES! It was like burnt popcorn with plastic! It reminded me of hotel room coffee in the little pouches - good enough to get you on the road until you could find a proper cup of coffee. Couldn’t even make it thru 2 cups. Very disappointing. No thank you.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, September 23, 2025
We’re truly sorry to hear the coffee didn’t meet your expectations. That’s certainly not the experience we want you to have, and it doesn’t reflect the quality we aim to deliver. Please rest assured that the blend and recipe have not changed. We sincerely appreciate your honest feedback and will be sharing your experience with our team. We’re also reaching out to you via email to learn more and assist you further. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Wood splinter
on September 24, 2025
Posted by: Step
from Seattle, WA
I grew up with Folgers and have always enjoyed the nostalgia. The scent reminds me of my grandparents who passed. That being said, it doesn't smell the same. Today, I found a wood fragment nearly an inch long in my Classic Roast canister. Is there filler in the coffee now? Is this even safe to drink? I am considering taking the canister to the lab for testing. Big quality issues.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, October 1, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. Our coffee is put through sifters and also checked by foreign material detectors before being packaged. So we can learn more and best help, please call us at 800-937-9745 Monday to Friday 8am- 5pm, EST. Additionally, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Excessively Declined Quality
on January 2, 2026
Posted by: bobM
from Halifax
I have drank Folgers for over 20 years and now it is just gross. Crap flavour, crap consistency, and as bad as the no name stuff you can get for half the price (yes I noticed you doubled the price over the past couple of years!)
I gave 2 stars instead of just 1 because I am feeling generous today.
Good bye Folgers!
I gave 2 stars instead of just 1 because I am feeling generous today.
Good bye Folgers!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, January 7, 2026
Thank you so much for being a long time user of our coffee! That being said, we're disappointed to read your review, as this is not the experience we'd want you to have. We are reaching out to you in hopes to learn more and best help.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Bring Back Quality and Taste
on January 10, 2026
Posted by: ?@boo
from Missouri USA
If Folgers classic recipes has been a blend of arabica and robusta beans for smooth non bitter non burnt taste then WHY does the container only list robusta beans? It has drastically changed flavor for the worse, costs more, and new investigative pod casters are reporting moldy beans as well as stale beans sold to us. I even purchased a Bunn brewing machine thinking the slow brew machine was burning coffee before it finished making a ten cup pot. Nope...
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, January 22, 2026
Thank you for bringing this to our attention. Please note that we use a blend of Arabica and Robusta beans to make our Folgers Classic Roast. While our recipe has not changed, this is not the quality we expect, nor the experience we want you to have with our products. To learn more and best assist you, we’ve reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Burnt
on January 24, 2026
Posted by: Chris G
from San Antonio, Texas
I remember when I was a kid my mom would open the coffee can and it would smell so good and then the aroma would kick off when brewing and would make the whole house smell good. It tastes so good too. Well I'm 41 years old and now and Folgers is garbage. You open the coffee and immediately you're hit with a smell of burnt coffee smell and it tastes just like it smells... burnt. I'm so So disappointed.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, January 27, 2026
We sincerely appreciate your loyalty to Folgers over the years! We are sorry to hear about your experience, as our Classic Roast Coffee has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Go back to making coffee that tastes good.
on January 31, 2026
Posted by: SylviaM
from Indianapolis, IN
My family used to love the Folgers Columbian Med-Dark ground coffee - just as my grandparents/parents did. Now they don't even make it and what they sell is bitter, acidic and not smooth or flavorful at all!! Bring back an enjoyable, smooth, full-flavored coffee that isn't bitter!! We keep trying it, but with the price increases, we're now looking for a brand who will provide what you no longer do.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, February 4, 2026
Thank you for bringing this to our attention. While our recipe has not changed, this is not the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we’ve reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com