Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
5
Better than Starbucks!!!
on September 22, 2023
Posted by: KBW1
from Chandler, AZ
Gender:Female
We love this coffee!!!! We stock up on it and have it every morning.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Ick
on November 24, 2024
Posted by: Smart
from Arizona
Gender:Male
Awful coffee...use to be good but not now. Keep finding odd things in it like twigs, etc . I'll just buy roasted beans from now on .
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, December 9, 2024
We appreciate you letting us know about this. We want to assure you that we make every effort to remove foreign and plant material that may remain from when the coffee was harvested. To help us investigate further and inform our team, we are reaching out to you via email. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Stomach issues classic roast
on November 24, 2024
Posted by: Tumbled tummy
from Chicago
Gender:Male
Ever since they started messing with their roasting technique making the coffee lighter I've noticed it has affected my stomach adversely. I was a loyal Folgers customer for almost forty years. Sad to depart from this brand,but necessary for stomach health.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, December 9, 2024
Thank you for sharing your feedback, and we're truly sorry to hear that the product no longer agrees with you. While we did adjust our roasting technique, please know that the product itself remains the same. We We truly appreciate your honest feedback, and we appreciate your loyalty over the years. If you’re looking for a stomach-friendly option, we suggest trying Folgers Simply Smooth. This coffee is made from specially selected beans that are roasted to reduce certain irritants that may affect a sensitive stomach. We are also reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
WHAT IS THIS???
on December 18, 2024
Posted by: Sherrygirl
from Tega Cay SC
Just bought the Folgers Classic today. What is all the debris!! The largest is long and light brown and HARD. Is this even safe to brew?? Hope someone responds. 😞
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Care, December 19, 2024
Thank you for contacting Folger's®. We are sorry you had a bad experience with your coffee. We are in the process of contacting you via email to gather more details from the canister.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Ashtray smell and taste
on December 30, 2024
Posted by: 1eye
from Ogden utah
Used to be good but lately it's smells and taste like an ashtray. Not sure what changed but it wasn't always like that. Cheaper beans, cooked to hot, or maybe a different formulation?
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
No good, cutting corners to make more money
on May 26, 2025
Posted by: Lucas
from Ontario canada
I found a chunk of chicory bark in my container of coffee this morning. Overall the the best part of waking up wasn't Folgers in my cup.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, May 28, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our coffee. We have many stringent policies and procedures in place to prevent foreign materials from entering the finished product. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Goodbye Folgers
on June 12, 2025
Posted by: Doone
from Arizona
I have been drinking Folgers coffee for 50 years. This new blend of cheap crap they’re calling coffee tastes horrible. I am in no position to be throwing food or beverage out, but I have two full cans of Folgers Classic and I’m thinking about throwing them out and trying Dunkin’ Donuts or Maxwell House. Anything is better than this. I guess it’s back to Lipton tea for now.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, July 2, 2025
Thank you for reaching out. We are sorry to hear about your recent experience with our product. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not currently the best part of waking up.
on June 15, 2025
Posted by: JR33
from Southern Illinois
Folger's has always been my go-to good coffee, because I loved the taste and could always depend on it. I try different kinds and enjoy some, but I know I can always come back to something reliable. I recently bought a small can last week and I do not recognize the taste as Folger's. It reminds me more of MH, which I do not enjoy. I see in replies from the company to these reviews that classic roast hasn't changed, but *something* has definitely changed. I thought I had made it too weak, so I made it stronger, but the overall taste is completely different, regardless of brew strength. The normal Folger's aroma during brewing is also completely absent.
Response from folgerscoffee.comBy Consumer Relations, July 2, 2025
Thank you for bringing this to our attention. This isn’t the quality we expect, nor the experience we want you to have with our products. We can assure you with full confidence that there has been no change to our recipe. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com