Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
Missing my Folgers :(
on September 21, 2022
Posted by: Sardonyx
from Wheeling, WV
Gender:Female
I've been drinking Folgers for many years. The last few batches have been terrible. It's bitter, clumps up, smells awful, and has zero taste like it use to. Please bring back the old way of doing things. I'm going to have to switch to something else. It's undrinkable.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Smucker, Consumer Care, November 16, 2022
Thank you for letting us know about your experience with the Folgers Classic Roast Coffee. We apologize it did not meet your expectations and that the coffee tastes bitter, clumps up and doesn't smell good. We will reach out via email to best further help.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Great coffee gone bad!
on October 29, 2022
Posted by: Tastes like dirt
from Oklahoma
Gender:Female
As I read through some the reviews of loyal Folgers coffee drinkers like myself, I came to the conclusion that it wasn't my coffee maker it was just BAD tasting coffee. I too threw out a container of coffee due to bad taste and thought I'll just go purchase another one from another store. Well, same exact taste, BAD! Folgers you have just lost a 30+ year customer. Please inform the customers of your horrible mistake and go back to making great coffee as you have made for so many years prior to this change. Disappointed.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, December 1, 2022
Thank you for reaching out to let us know about your experience. We apologize the Classic Roast Coffee did not meet your expectations. However, please be assured that we have not changed or reformulated this product. We'll be sure to share your feedback with our team, and will be reaching out via email to learn more and best help further. Thank you for being a loyal fan of our coffee and we look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Saving the almighty dollar and losing customers
on June 23, 2024
Posted by: coffeesnob
from Chicago, IL
Gender:Male
From Consumer relations, 2023: THIS is why families are leaving Folgers in droves.
Thanks for reaching out and sharing your feedback with us. Please know that ***we have employed a new, roasting technology that makes the most out of every bean*** — resulting in lighter-weight coffee grounds that deliver the same taste you love without sacrificing the number of servings when following the brewing recommendations.
Thanks for reaching out and sharing your feedback with us. Please know that ***we have employed a new, roasting technology that makes the most out of every bean*** — resulting in lighter-weight coffee grounds that deliver the same taste you love without sacrificing the number of servings when following the brewing recommendations.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
New recipe is awful, so sad..
on March 20, 2024
Posted by: Poorfoldgers
What happened to my Foldgers? The coffee I’ve known and loved and have been loyal to is no longer.. I’m sorry to have to give up on the brand but with every new box I’m still so disappointed in the flavor.
Response from folgerscoffee.comBy Educational, Consumer Care, April 29, 2024
We're truly sorry to hear that you're feeling disappointed with the recent taste of your Folgers Classic Roast Coffee. Your loyalty means a lot to us, and we're committed to providing with a consistently great experience. The flavor you. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Nasty
on June 25, 2024
Posted by: Old woman
from Florida
Gender:Female
Been using Folgers for years. It now taste like burnt plastic. Been through 3 coffee pots it is definitely not the pots. Was at our S.C. home last week had an old can of Folgers in the freezer and an old black and decker coffee pot. Amazing it tasted like coffee. Came back home new can of Folgers was so nasty spit the coffee out. Have Italian imported coffee ordered.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Love that Folger's Coffee
on August 5, 2014
Posted by: jimmac9
from Helena, AL, United States
Wake me up for my Angel Baby & Me. An every day staple for us both.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
love this brand
on August 6, 2014
Posted by: leese
from Rockford Illinois
Great coffee I wouldn't drink anything else wakes me up in the morning
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Just doesn’t taste like folgers
on May 17, 2022
Posted by: Arthur
from Alexandria ,va
Gender:Male
I have been drinking Folgers coffee for years . Lately last three containers smell like something besides coffee and the coffee just doesn’t taste like it used to. I can smell Folgers a mile away and drink four or so cups a day . Decided to do an search a wow other people are sharing my view . What do we do. It is NOT the same old folgers. Is this real. I may have to switch.!!!! Please explain why so many reviews are siding with me
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 30, 2022
Hi, Arthur. Thanks for reaching out. Please know that we have not changed or reformulated our coffee, so we're sorry to hear about your recent experience. So we may learn more about this and best help, we have reached out via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com