Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
Why has Folgers Coffee changed
on November 2, 2025
Posted by: Anonymous
Why has the flavor and aroma changed. It tastes horrible now, we have used Folgers coffee since the 1960s. Please go back to original smell and taste.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, November 5, 2025
Thank you for bringing this to our attention. While our recipe has not changed, this is not the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we’ve reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
The quality has gone down big time
on December 3, 2025
Posted by: Cheryl1957
from Wisconsin
I used to get up in the morning looking forward to having coffee but lately something is different with it. It’s just not as good or half as good as it used to. The coffee taste like cigarette butts and ashes and no, I do not smoke. They have to be adding something to it because it Same the taste is not rich like it used to be. I’m very disappointed in folders and I’m gonna have to find a different kind of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What happened?
on February 17, 2026
Posted by: alex2026
from Nanaimo C
What happened? My last few cans have tasted almost undrinkable. The aroma and taste have been steadily declining, with a sharp drop in quality this year.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, February 17, 2026
We sincerely appreciate your loyalty to our coffee over the years! We can assure you that our Classic Roast has not been changed, and we greatly appreciate the opportunity to learn from your honest feedback. So we may learn more and best help, we're reaching out to you via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Terrible decision
on February 20, 2026
Posted by: Ripped off again
Used to drink Folgers growing up, thought I would try it again.
Terrible decision, this stuff is borderline undrinkable!. Bitter, nasty taste.
If I could return it I would, will be throwing out over 32oz of coffee.
Shame on you Folgers.
Terrible decision, this stuff is borderline undrinkable!. Bitter, nasty taste.
If I could return it I would, will be throwing out over 32oz of coffee.
Shame on you Folgers.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, February 24, 2026
We appreciate your loyalty to Folgers over the years and are disappointed to hear about your recent experience with our Classic Roast coffee. Rest assured this is certainly not up to the quality standards we set for our products. We are reaching out to you via email so we can learn more about your experience and best help. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
on February 24, 2026
Posted by: John Michael
If you don’t change classic I will have to choose another brand. You have ruined your coffee.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, February 26, 2026
We are sorry to hear about your experience, as our Folgers Classic Roast has not changed. With that said, please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Horrible coffee
on February 26, 2026
Posted by: Folgers sucks
from Grapeview, washington
This Is not how you wake up!!. It doesnt smell like it used to but even worse it doesn't even taste like folgers. Ill be throwing this out. Shame on you folgers!!!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, March 3, 2026
We’re sorry to hear about the issue you experienced with our Classic Roast, as this certainly does not reflect our quality standards. Please know that we value the opportunity to receive your honest feedback and will share your experience with our team. We are also reaching out to you via email to learn more about your experience and to assist you further. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
The great taste of Folgers
on August 24, 2014
Posted by: Anna
from Leeds, AL
I have used Folgers for years. The taste is great, and when I add a flavoring it complements it instead of overwhelming the coffee.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
very good
on August 20, 2015
Posted by: shell72
from Simsboro, LA, United States
i drink this ever morning it get me going in the morning
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com