Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
2
Taste have changed
on March 5, 2025
Posted by: Ex coffee holic
from Blissfield Michigan
I have been a faithful Folgers coffee drinker for decades. It's the only coffee we have purchased since 1985. With that being said, I have noticed that it's not the same Folgers for the last few Cans. I am wondering if you have changed the formula on your Classic Roast. I now have a cup or 2 in the morning where before I would have 4 or 5 cups and also make a pot of coffee 3 to 4 times daily. Not loving it anymore
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, March 17, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not the same coffee
on April 24, 2025
Posted by: mandm
We've been drinking Folgers for 44 years. The last year every can we've bought has a horrible smell and taste. You keep saying you haven't changed anything, but something has changed. I just threw out the last container that we purchased and it will be the last.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, April 30, 2025
Thank you for reaching out and for sharing your feedback. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. We have reached out to you by email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Bad batch of coffee 5 127 20901 21:37
on May 28, 2025
Posted by: Coffee taste
from Richmond VA
The coffee taste burnt. I tried two different pit of coffee it had a bad taste to it
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, June 10, 2025
We're sorry to hear about your experience as the burnt taste you described certainly does not meet our quality expectations either. We appreciate the opportunity to receive your honest feedback. So we may learn more about your experience and best help, we're reaching out to you via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Don’t buy unless you want to taste the plastic
on July 23, 2025
Posted by: Jo1982
from Toronto
Bought this and tastes like burnt plastic. No other coffee tastes like this. Is it the container doing fhis ?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, August 12, 2025
We’re sorry to hear about your experience, as the taste you described does not meet our quality standards. We truly appreciate your honest feedback and have shared your comments with our team.
As we take your report seriously, we’re also reaching out via email to learn more and best help. We look forward to connecting with you soon!
As we take your report seriously, we’re also reaching out via email to learn more and best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
on September 5, 2025
Posted by: Leta
We have been buying this coffee for years. For quite a while I have found it hard to finish just one cup in the morning. So I decided to look at your ingredient list on the label and it says "Coffee". I find it hard to believe that is the only ingredient listed. If there are other ingredients used in the process wouldn't you legally have to list all ingredients? I am in the United States and I just read that some states do not require all ingredients listed on the label. Is this true?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, September 11, 2025
Thank you for reaching out. All of our products comply with the labeling regulations set forth by the U.S. Food and Drug Administration. With that said, the only ingredient in our FOL Classic Roast is Coffee. So we can learn more and best help, we have contacted you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
The quality has gone down big time
on December 3, 2025
Posted by: Cheryl1957
from Wisconsin
I used to get up in the morning looking forward to having coffee but lately something is different with it. It’s just not as good or half as good as it used to. The coffee taste like cigarette butts and ashes and no, I do not smoke. They have to be adding something to it because it Same the taste is not rich like it used to be. I’m very disappointed in folders and I’m gonna have to find a different kind of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Actually Undrinkable Now
on February 26, 2026
Posted by: John.278
Yucky! I used to think Folgers was the best smelling and a pretty good tasting coffee, but I just bought a can and it smelled like chemicals right out of the can, and it tastes like super bitter chemicals. I feel like I'm drinking road tar-flavored water. Not sure what happened, but this seems consistent with all the other recent 1-star reviews.
They must've had an oopsie at the plant and don't want to admit it, or quality control has just gone to pot.
They must've had an oopsie at the plant and don't want to admit it, or quality control has just gone to pot.
Response from folgerscoffee.comBy Educational, Consumer Care, February 26, 2026
We sincerely appreciate your loyalty to Folgers over the years! We are sorry to hear about your experience, as our Folgers Classic Roast has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Something seems off
on March 1, 2026
Posted by: Coffee Guy18
from New York
I’ve been a longtime fan over 30yrs of this coffee, but unfortunately, something seems off with the latest batch. The last 4 cans I purchased something don’t seem right. The robust, rich flavor I once loved has noticeably faded. Now it comes across as weak and watered down, with a lingering bitterness that wasn’t there before. Occasionally, when I open the can, there’s a faint, off aroma that hints something in the roasting or packaging process has changed. It’s disappointing to see a favorite coffee lose its signature strength and depth. If you changed the process or added something to it or replaced the beans with a cheaper bean the consumers know. Especially when you are a lifelong Folgers drinker. Very disappointed and unfortunately going to have to switch brands.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, March 3, 2026
We are sorry to hear about your experience, as our Folgers Classic Roast has not changed and the quality you described certainly does not meet our standards and expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com