Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1 out of 5
4.1
(1,026 Reviews)
Open Ratings Snapshot
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product. 
(
652 out of 860
)
Best Buy Privacy Policy
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1 out of 5
1
Not that enjoyable
on February 4, 2023
Posted by: NSwyc
from GA
Gender:Female
I hardly ever write reviews, but when I saw other comments that matched my review. I said oh let me write. To be honest I was on the website to see how to make the coffee because I used a k- cup filter and I thought I did something wrong because the taste of this coffee is weak too me also. Don’t seem to have a coffee taste. Watered down coffee.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy FolgersConsumer CareFebruary 8, 2023
We're sorry to hear about your experience, but we certainly appreciate the opportunity to receive your honest feedback. While we do recommend using the appropriate filter for your coffee machine, we are reaching out to via email, so we may learn more and best help. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5 out of 5
5
Classic and the best
on October 14, 2023
Posted by: Cfl777
from Chicago
Gender:Male
Always great from when my grandparents enjoyed it till today! Consistent quality, taste and aroma!!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1 out of 5
1
Corporate GREED at it finest!!!
on December 11, 2024
Posted by: Warren69
This coffee is very undrinkable now since they changed the way the coffee is roasted and the type of beans they use.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer RelationsDecember 19, 2024
Thank you for reaching out and for sharing your feedback. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. Additionally, we have reached out to you by email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2 out of 5
2
Taste have changed
on March 5, 2025
Posted by: Ex coffee holic
from Blissfield Michigan
I have been a faithful Folgers coffee drinker for decades. It's the only coffee we have purchased since 1985. With that being said, I have noticed that it's not the same Folgers for the last few Cans. I am wondering if you have changed the formula on your Classic Roast. I now have a cup or 2 in the morning where before I would have 4 or 5 cups and also make a pot of coffee 3 to 4 times daily. Not loving it anymore
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer RelationsMarch 17, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1 out of 5
1
Not the same coffee
on April 24, 2025
Posted by: mandm
We've been drinking Folgers for 44 years. The last year every can we've bought has a horrible smell and taste. You keep saying you haven't changed anything, but something has changed. I just threw out the last container that we purchased and it will be the last.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer RelationsApril 30, 2025
Thank you for reaching out and for sharing your feedback. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. We have reached out to you by email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1 out of 5
1
Bad batch of coffee 5 127 20901 21:37
on May 28, 2025
Posted by: Coffee taste
from Richmond VA
The coffee taste burnt. I tried two different pit of coffee it had a bad taste to it
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy EducationalConsumer CareJune 10, 2025
We're sorry to hear about your experience as the burnt taste you described certainly does not meet our quality expectations either. We appreciate the opportunity to receive your honest feedback. So we may learn more about your experience and best help, we're reaching out to you via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1 out of 5
1
Don’t buy unless you want to taste the plastic
on July 23, 2025
Posted by: Jo1982
from Toronto
Bought this and tastes like burnt plastic. No other coffee tastes like this. Is it the container doing fhis ?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy EducationalConsumer CareAugust 12, 2025
We’re sorry to hear about your experience, as the taste you described does not meet our quality standards. We truly appreciate your honest feedback and have shared your comments with our team.
As we take your report seriously, we’re also reaching out via email to learn more and best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1 out of 5
1
on September 5, 2025
Posted by: Leta
We have been buying this coffee for years. For quite a while I have found it hard to finish just one cup in the morning. So I decided to look at your ingredient list on the label and it says "Coffee". I find it hard to believe that is the only ingredient listed. If there are other ingredients used in the process wouldn't you legally have to list all ingredients? I am in the United States and I just read that some states do not require all ingredients listed on the label. Is this true?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer RelationsSeptember 11, 2025
Thank you for reaching out. All of our products comply with the labeling regulations set forth by the U.S. Food and Drug Administration. With that said, the only ingredient in our FOL Classic Roast is Coffee. So we can learn more and best help, we have contacted you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
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