Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
5
My first cup every morning
on January 31, 2021
Posted by: Richard J
from Dayton, OH
Gender:Male
I ran out of my brand, Folgers Classic roast medium blend, didn't wake up without that initial burst of flavor, went back to bed, and slept until noon. I need my java to open my eyes. Thank you, Folgers.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Bad and Bitter
on April 3, 2022
Posted by: girl
from Pa
Gender:Female
I am glad to see that I am not the only one that says your coffee is not like it use to be, I also bought a new coffee maker,, and a new storage container & it is still not the same as it use to be. I think it is time for a change.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, April 5, 2022
We are sorry to hear that the coffee has an off flavor and appreciate your loyalty. We are reaching out to you via email and hope to connect with your soon to learn more.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What's happened to our family's favorite coffee???
on April 19, 2022
Posted by: MissDiana
from Tennessee
Gender:Female
Something very bad has happened to our morning mainstay!
For generations, both my husband's and my own, have boasted about Folger's Classic Roast being the only coffee that is just plain wonderful coffee. In fact, we've been known to travel miles out of the way, just to get a cup of this (once-upon-a-time) perfect joe -- alas, no more!
A couple of months ago, we invested (invested, because of the huge price increases of late) in twelve giant (51OZ.) tubs for our business and personal enjoyment. However, instead of that heavenly coffee "whoof" when one first pulls back that silver protective lining, we have been knocked out by an acrid, chemical-plastic odor!
Furthermore, when it is brewing, the fumes are overwhelmingly epoxy -- in other words, the coffee aroma is overpowered with an epoxy-like odor that is very toxic.
One of my favorite things in the morning is to wake up the smell of beautiful, delicious, and healthy coffee brewing in our Bunn. Alas, no more -- so, this morning I had had enough (hence, this review) --
As with most mornings lately, we had to throw the whole thing out and wash everything the coffee had touched. The toxicity of the grounds we have experienced in several of these tubs has even lead us to doctors -- we have been experiencing swollen tongues, etc. indicative of having ingested a toxic substance.
After extensive research, we have located the source, Folger's Classic Coffee!
Please, please, do something because we really love your coffee and your company, but we can no longer drink it because it is damaging our health!
As far as storing, brewing, etc . . . we always store them in a cool, dark, and dry location. The brewing is done in either a very clean, well-maintained Bunn coffee maker - or - a stainless steel French press. The results are the same. Thus, as someone earlier stated: Something very wrong has happen to this once beautiful mainstay, Folger's Classic Coffee.
Very sincerely, a life-long customer.
Very sincerely, a life-long customer.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Agree...Something Is Wrong.
on April 19, 2022
Posted by: Mug Snuggler
from Glen Rock PA
Gender:Female
I am not the coffee drinker in our home, my husband is. He has been drinking Folgers forever. Recently the smell when brewing horrible. He says it doesn't taste right either. I like the Folgers Cappuccino but even that has a nasty smell. I wanted to see if I was crazy or if this was some strange after effect of us having Covid that effected our scent & taste but I see that we are not the only ones. You gotta fix this or we gotta switch.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, April 23, 2022
We are sorry to hear of your experience and appreciate your feedback. The aroma and flavor you have described is not the quality we would expect. We are reaching out to you via email and hope to connect with your soon to learn more.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Way too weak!
on December 5, 2022
Posted by: Lynn1
from Gautier, MS
Gender:Female
We’ve experienced the coffee being way too weak now. We’ve used Folgers over 30 years and never had this problem before. Please, we want our old Folgers back!
I would recommend this to a friend!
Response from folgerscoffee.comBy Folgers, Consumer relations, January 4, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a weak flavor is certainly not up to the quality or flavor standards we set for our products. We would love the opportunity to learn more and have reached out to you via email. We hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not that enjoyable
on February 4, 2023
Posted by: NSwyc
from GA
Gender:Female
I hardly ever write reviews, but when I saw other comments that matched my review. I said oh let me write. To be honest I was on the website to see how to make the coffee because I used a k- cup filter and I thought I did something wrong because the taste of this coffee is weak too me also. Don’t seem to have a coffee taste. Watered down coffee.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 8, 2023
We're sorry to hear about your experience, but we certainly appreciate the opportunity to receive your honest feedback. While we do recommend using the appropriate filter for your coffee machine, we are reaching out to via email, so we may learn more and best help. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Classic and the best
on October 14, 2023
Posted by: Cfl777
from Chicago
Gender:Male
Always great from when my grandparents enjoyed it till today! Consistent quality, taste and aroma!!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Corporate GREED at it finest!!!
on December 11, 2024
Posted by: Warren69
This coffee is very undrinkable now since they changed the way the coffee is roasted and the type of beans they use.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, December 19, 2024
Thank you for reaching out and for sharing your feedback. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. Additionally, we have reached out to you by email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com