Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
5
MMMMMMM first thing every day...........
on August 6, 2014
Posted by: Vicki
I started drinking Folgers a few years ago, and discovered I love it's flavor
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Disappointed
on May 31, 2022
Posted by: Diane350
from West Palm Beach, Florida
Gender:Female
I was doing my usual shopping for Folgers 48 oz Classic Roast and found out the size reduced to 40.3 oz and at higher price. Also, I understand the reasoning was because Folgers found a way to roast beans differently to get more out of less. What??? That means classic is no longer classic but special roast instead. Folgers changes the roast, reduces the size, and charges more. What a disappointment. I hate to but I am changing brands after 50 years. Enough already.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, June 9, 2022
Thank you for reaching out and sharing your feedback. Although we are using a new roasting process, the flavor you expect has not change so we're sorry to hear about your experience. We can assure you we have not changed the flavor of our coffee, so we are reaching out via email to learn more and best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Kenneth moore
on September 23, 2022
Posted by: Anonymous
from Illinois
Gender:Male
What happened to the Folgers coffee I used to love it doesn't taste any better than a no name brand . Taste and smell are totally different from earlier years. Like dirt. I'm not telling you this to get anything free I just thought you would like to know
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Smucker, Consumer Care, November 17, 2022
Thank you for reaching out to let us know about your experience. We apologize the Folgers Classic Roast Coffee did not meet the expectations. While we have not reformulated our coffee, this is not the quality we expect. We'll be sure to share your feedback with our team, and will be reaching out via email to learn more and best help further.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
No matter what you say,something changed
on September 13, 2022
Posted by: Jorge
from Jackson Ca
Gender:Male
Been drinking classic for forty years but something changed. Blend percentage? Neither the wife nor I smell the coffee roasting in the morning. Leaves a bitter taste in the mouth. If it's a money thing, go back and charge more!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Smucker, Consumer Care, November 15, 2022
Thank you for letting us know about your experience with the Folgers Classic Roast Coffee. We apologize it did not meet your expectations and that the coffee did not have that great aroma while brewing, and that it tastes bitter. Please be assured we did not change or reformulate the coffee. We have reached out via email to learn more about your experience and best help.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
on August 15, 2024
Posted by: Coffee day
from MN
Gender:Female
Something has changed. The flavor is now bitter and it smells rancid. On my 2nd container, both were bad. After years of Folgers, I'm looking for a new brand.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Cigarette Coffee
on June 14, 2024
Posted by: Jess33
from Arkansas,USA
Gender:Female
I don’t know what happened, but the medium roast coffee I just got tastes like cigarettes. Something definitely changed because I’ve been drinking Folgers since I was a child. Please go back to what we’re used to and I’ll keep drinking it.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
new sizes in coffee
on August 24, 2015
Posted by: ko 2008
from Punxsutawney, PA, United States
I noticed the coffee sizes went smaller however when I purchased it the price was still the same. I read that the company was making the can smaller as well as the price but I did see the change in the price!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Bad coffee64
on June 8, 2022
Posted by: Boo2
from Heaven ok
Gender:Female
We have always drank Folgers coffee for 42 years. And it has started to smell very bad like dirty wood or musty, it doesn't even taste the same. Do something to it. Put it back and take the crap back out.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com