Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
721
4 Stars
55
3 Stars
31
2 Stars
49
1 Star
170
76%of customers recommend this product.
(
652 out of
860)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
1
Where is the Classic Roast in Mild???
on May 19, 2022
Posted by: Samijo_bb
from Kenova, WV
Every container I’ve bought or looked at in the classic roast is in Medium or darker roasts. What happened to Mild? It’s still printed on the label like they make it, but I can’t find it anywhere unless I buy “Breakfast Blend” which is ok, but not the Classic I have loved for over 15 years. I seem to not be alone in the reviews that Folger’s coffee has changed, sadly. It’s not shipped or packaging, it’s flavor that has changed. Where’s my mild Folger’s Classic??!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 30, 2022
Thanks for reaching out! While our Classic Roast coffee has always been a medium roast coffee, if you enjoy mild roasts, please visit https://www.folgerscoffee.com/perfect-pairings to see which flavor is best for you!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Way too weak!
on December 5, 2022
Posted by: Lynn1
from Gautier, MS
Gender:Female
We’ve experienced the coffee being way too weak now. We’ve used Folgers over 30 years and never had this problem before. Please, we want our old Folgers back!
I would recommend this to a friend!
Response from folgerscoffee.comBy Folgers, Consumer relations, January 4, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a weak flavor is certainly not up to the quality or flavor standards we set for our products. We would love the opportunity to learn more and have reached out to you via email. We hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Was my favorite
on December 2, 2024
Posted by: Sad coffee
from NY
Gender:Female
This is the only coffee i drank for 20 years now i thought i was going crazy thinking my taste and smell were off until i came to the comments! My house used to smell amazing when i brewed now theres no smell, ok fine. The taste seemed off and i started to get congested for some reason and its only when i drink this coffee. The ground beans dont even smell when i open the canister. Sad i have to figure out another coffee to drink
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, December 16, 2024
We sincerely appreciate both you and your wife for being such loyal fans of our products for the last 20 years! We can assure you that our Classic Roast has not been changed, and the quality you described does not meet our standards either. To learn more and assist you better, we will be reaching out to you via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
What did you do to Folgers Classic!!???
on February 17, 2025
Posted by: Robo
Had to try a small can of Folgers again for nostalgia’s sake. I used to really enjoy the flavor and the aroma of this classic brand. But this stuff tastes like an ash tray now! Shame on you for cost-cutting this iconic brand into the ground. Enjoy your profits, Mark!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, February 24, 2025
We are sorry to hear about your experience with the recent purchase of Folgers Classic Roast Coffee. The quality you described does not meet our standards, and we are committed to providing the best possible product. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Changed recipe, burnt wood filler taste
on August 18, 2025
Posted by: rishef
from michigan
Their recipe has changed. It has a strong burnt wood ash like flavor. have been drinking Folger's classic blend for 20+ years, but this winter the recipe changed and it tasted awful. Thought perhaps it was a one off container or batch, so purchased another container at a different store, and it too had this terrible taste. Personally, it tastes like they're adding a wood pulp to off set the weight and cost of beans to keep the price low. It's understandable, but it negated my brand loyalty and will no longer purchase this. Have gone to grinding beans, much better. If you have the same experience, it would be nice to read.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, September 9, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Something's different lately
on August 25, 2025
Posted by: Bill&Cindy
from Bland, VA
What gas changed? We have always liked Folgers Classic, but the last few months we have noticed that it no longer has a fresh coffee smell. The odor is ashy and once brewed has a weak coffee smell and a taste I can best describe as sawdust.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, September 9, 2025
Thank you for reaching out. Your comments have been shared with our Quality Assurance Team. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. Additionally, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Actually Undrinkable Now
on February 26, 2026
Posted by: John.278
Yucky! I used to think Folgers was the best smelling and a pretty good tasting coffee, but I just bought a can and it smelled like chemicals right out of the can, and it tastes like super bitter chemicals. I feel like I'm drinking road tar-flavored water. Not sure what happened, but this seems consistent with all the other recent 1-star reviews.
They must've had an oopsie at the plant and don't want to admit it, or quality control has just gone to pot.
They must've had an oopsie at the plant and don't want to admit it, or quality control has just gone to pot.
Response from folgerscoffee.comBy Educational, Consumer Care, February 26, 2026
We sincerely appreciate your loyalty to Folgers over the years! We are sorry to hear about your experience, as our Folgers Classic Roast has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Something seems off
on March 1, 2026
Posted by: Coffee Guy18
from New York
I’ve been a longtime fan over 30yrs of this coffee, but unfortunately, something seems off with the latest batch. The last 4 cans I purchased something don’t seem right. The robust, rich flavor I once loved has noticeably faded. Now it comes across as weak and watered down, with a lingering bitterness that wasn’t there before. Occasionally, when I open the can, there’s a faint, off aroma that hints something in the roasting or packaging process has changed. It’s disappointing to see a favorite coffee lose its signature strength and depth. If you changed the process or added something to it or replaced the beans with a cheaper bean the consumers know. Especially when you are a lifelong Folgers drinker. Very disappointed and unfortunately going to have to switch brands.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, March 3, 2026
We are sorry to hear about your experience, as our Folgers Classic Roast has not changed and the quality you described certainly does not meet our standards and expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com