Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
5
new coffee drinker
on November 22, 2014
Posted by: queenbee
from Dallas, TX, United States
Simply the best,no bitter taste and smells incredible
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great coffee
on May 14, 2015
Posted by: Pete
from Campbellsburg, IN, United States
Folgers is the ONLY coffee we have in our house. Will not even try any other brand. When you've got the best, no need to try the rest.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great coffee!!
on January 29, 2021
Posted by: Summerdaises2246
from San Diego, CA
Gender:Female
I buy this every month. I grew up with this coffee and it's what I prefer to drink in the mornings. I've been a loyal fan of Folgers since I was about fifteen. :)
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
I agree with many.
on January 31, 2021
Posted by: AL of a day!
from New Era,Mich.
Gender:Male
I've bought Folgers for 30+ years, and I myself had a couple of containers smell like burnt plastic,is the best way to put it. Plus the seal was bulging out,and did not make the classic,whoosh, sound when it was pulled back. Now the last ones that I have bought,are back to normal. Something must have happened. Very obvious with so many people saying the same thing!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Bad smell
on February 23, 2022
Posted by: Slimmy
from Oklahoma
Gender:Female
What is going on with the smell/ taste???....definitely not the best part of waking up. I have had to downgrade to great value coffee. I have wasted so much money trying to figure out what is wrong with my folgers. I even replaced my coffee pot.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 2, 2022
We’re sorry to hear your coffee had an off smell/flavor, as this does not meet our quality standards. Thank you for taking the time to provide us with your feedback. To help understand more about your experience, we will be reaching out via email and hope to connect with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Grounds smell fishy
on May 16, 2024
Posted by: Zzzz
Horrible fishy smell to coffee grounds. Smell makes me gag whenever I open container
Tastes awful.
Tastes awful.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, May 16, 2024
We're sorry to hear about your experience as the smell you've described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Hate to see me go!
on November 16, 2024
Posted by: colormegone
from Atlanta, Ga
Gender:Female
Like many others here on the site, I have been a very long time (years) loyal user of the Folgers brand; that said, I agree with many of these comments; something HAS changed with the Folgers brand. I always buy/drink the Classic Roast and lately it is just not the same cup of coffee/experience. I used to live to wake up to the smell/aroma and the first cup of Folgers to, start my day; that has changed. I am not tasting the difference that I have come to expect. I do not know what changed but I will be re-thinking my use of the brand. It is definitely not what it used to be, and for that, I am very sad. Hate to see me go but I gotta have the best coffee in my cup, and for me, now, today, that is not Folgers.
Response from folgerscoffee.comBy Educational, Consumer Care, November 25, 2024
We appreciate your loyalty to Folgers over the year, and are sorry to hear about your experience, as our Classic Roast has not changed, and the taste and aroma you described certainly do not meet our quality expectations. Please know that we value the opportunity to receive your honest feedback on this matter and will inform our team of your experience. We are reaching out to you via email to learn more about your experience and to assist you in the best way possible. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
DISSAPOINTED
on January 5, 2025
Posted by: Kenyon
from Columbus, OH
I have been drinking Folger's coffee since the 1980's when there was but one grind and it came in a steel can. I always loved it as it had a nice clean "bite" to it. My sole wish was that the current iteration was as good as it was earlier. I am a self-avowed coffee snob and have been drinking it straight up and on the strong side since I was a teenager.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, January 7, 2025
Thank you for bringing this to our attention, that's not the quality we expect. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com