Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
2
Classic Roast - Not the same
on May 24, 2022
Posted by: redsoxfan42
from Millbury, Ma.
Gender:Male
I have been using classic roast for years. The last container 30.5 ounce with use by date of Jan 23, 2023 was the same great taste.
The new 48 ounce purchased a week ago with a use by date of Jun 17, 2023 is awful. Way too strong and bitter.
Either a different blend got put in the wrong container or it's just a bad batch, I can only drink this by cutting way back on the amount I put in the basket.
I still have both containers so I could provide the product information stamped on the bottom of the containers if that helps.
The new 48 ounce purchased a week ago with a use by date of Jun 17, 2023 is awful. Way too strong and bitter.
Either a different blend got put in the wrong container or it's just a bad batch, I can only drink this by cutting way back on the amount I put in the basket.
I still have both containers so I could provide the product information stamped on the bottom of the containers if that helps.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 30, 2022
We're sorry to hear this, as this is not the quality we expect from our coffee, either. So we may learn more about this and best help, we have reached out via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Poor inspection
on May 26, 2022
Posted by: 50 Plus
from Oklahoma
Gender:Female
50 plus years of using Folgers. Purchased a 48 oz classic a couple weeks ago, this morning I find a 3/4" x 1/16" object. Not good inspection. Guess that's why it hasn't been tasting right.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, May 30, 2022
Thank you for reaching out and bringing this to our attention, as this is not the quality we expect from our coffee. We have reached out via email so we can learn more about what you experienced and best assist.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
on October 7, 2024
Posted by: Sadden
from Houston Tx
Gender:Female
Folgers has changed something. It's not fresh nor have that Columbian smell all over the house like it used too. Also slowly cheating us out of the amount, like in the ounces! Containers are smaller and smaller.
I would recommend this to a friend!
Response from folgerscoffee.comBy Educational, Consumer Care, October 10, 2024
We’re sorry to hear about your experience with our product. We want to assure you that our product has not changed. However, please note that the weight has been adjusted due to new roasting technology that maximizes each bean, resulting in lighter coffee grounds. Despite this, you still get the same number of servings per canister, so you’re not losing any cups to enjoy.
Nonetheless, the taste you described does not meet our quality expectations. To learn more and assist you better, we will be reaching out via email and hope to connect with you soon.
Nonetheless, the taste you described does not meet our quality expectations. To learn more and assist you better, we will be reaching out via email and hope to connect with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Bitter, ashy, burnt?
on December 10, 2024
Posted by: Smartsmom
from Ontario
I buy Folgers classic roast religiously for years. I rec’d a tub with best before Dec 25 2025. The coffee smells weird and tastes like an ashtray with the worst aftertaste. I picked up another today. Best before Dec 8 2025 so a younger can. It is as expected. Wonderful. I wondered if I got a bad batch but now reading these comments I’m concerned my good can is a one off. Seeing it was produced prior to my bad can.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, December 19, 2024
We're sorry to hear about your experience as the smell and taste you've described certainly do not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Sad decline in quality
on December 22, 2024
Posted by: Jhwv
from Charleston, WV
I have been drinking Folgers my entire. Recently, I have noticed that the past three cans have been absolutely undrinkable. Folgers continues to rise in price, but we’re seeing a decline in quality.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, December 23, 2024
We appreciate your loyalty to Folgers over the years and are disappointed to hear about your recent experience with our Folgers Classic Roast coffee. Rest assured this is certainly not up to the quality standards we set for our products. We are reaching out to you via email so we can learn more about your experience and best help. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not the best part of waking up anymore!!
on January 23, 2025
Posted by: Jmelok
from Murray, Utah
My family it’s only Folgers. My mom bought 12 large classic roast and I bought 3. And tore but 2 different locations. Brewed exactly the same but my grounds smell terrible! Like a nasty rancid burnt . Before you brew it . After it tastes horrible . Worse than a bad cup of coffee. Literally makes me nauseous. Did I just get the bad batch? Or is this the way it is now?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, February 5, 2025
Thank you for bringing this to our attention, as this is never the experience we want anyone to have with our products. So we can learn more and best help, please call us at 800-937-9745 Monday to Friday 8am- 5pm, EST. Additionally, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not good anymore
on December 29, 2025
Posted by: Shapen
from Mississippi
It doesn't taste good anymore. I made a pot this morning, hoping for the best. This will be my last pot of Folgers.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, January 7, 2026
We certainly would like to learn more about this recent experience and learn more. Please be on the lookout for a direct email from us soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Only the best!
on October 11, 2014
Posted by: Jsr26
from Seaside,cali
I can't live with out folgers coffee it's the right blend for me. My number 1 pick me up.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com