Customer reviews from folgerscoffee.com
Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Average customer rating
4.1
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
720
4 Stars
55
3 Stars
30
2 Stars
49
1 Star
169
76%of customers recommend this product.
(
652 out of
858)
Customer Reviews for Folgers - Classic Roast Ground Coffee, Medium Roast, 25.9 oz
Customer Rating
5
The Very Best
on August 25, 2015
Posted by: Vagirl53
from Stanley,Va.
I have tried a lot of coffees but none will ever be as good as Folgers it has a great taste all it's own and their is no coffee that can compare even to the aroma,it's simply unique.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
What happened?
on February 4, 2021
Posted by: skooch
from Maryland
Gender:Female
Have been using this coffee for years but recently, have noticed that the taste has weakened and just not as tasty. So, increased the amount and still nothing but then started to taste bitter. Tried the Colombian at the same amount as the Classic and it was just bitter. Please find whatever changed and change it back to the good coffee I used to have.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 17, 2021
We appreciate your loyalty to our Folgers® Classic Roast Coffee and are disappointed to learn that you have been noticing, more recently, a weaker, more bitter taste with our coffee. We can assure you that our coffee has not changed and would like to investigate this further, as this is not the normal taste or quality that we would expect. As there are many different factors that could impact the taste of our coffee, including improper storage conditions during transportation or while in a warehouse, we have reached out via email so that we can learn more and best assist. We hope to connect soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Taste weak
on June 15, 2022
Posted by: Anonymous
from Century florida
Gender:Female
Lately Folgers coffee is not strong its weak no taste no matter how much you put in it my neighbors and i would like our wonderful coffee back whats going on
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Folgers Classic Roast
on December 6, 2022
Posted by: wrrntn
from Warrenton VA
Gender:Male
Sadly I agree, the rate of this batch of Folgers Classic i bought for Thanksgiving tastes completely different. And by different, it's....off. it could be a singular incident but it shakes my consumer confidence and opens me up to the possibility of changing brands. It's just that bad. Folgers, you may be saying nothing changed, but i trust my gut and my tongue. Especially when others are telling me I'm not wrong. You need crisis comms on this. Interesting study in whether branding or packaging is completely or partially responsible for consumer perception.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, January 4, 2023
We're disappointed to hear about the recent experience you had with our Folgers Classic Roast Coffee, as a weak flavor is certainly not up to the quality or flavor standards we set for our products. We always enjoy hearing from our consumers, and careful consideration of your feedback plays a vital role in the evaluations of our products. We sent you an email to gather additional information regarding your experience, and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Storm + Power Outage + Folgers = Neighborhood Hit
on February 8, 2023
Posted by: Jim1972
from Selma, TX
Gender:Male
Two years ago, winters storms and power outages blanketed Texas and most of us lost water as well. Since I always have tons of bottled water and coffee stocked up, I pulled out my camp gas grill and percolator and started making coffee (we only drink Folgers Classic). Knowing everyone was stuck at home without power/water, I just kept brewing coffee, filling up every thermos, and walked around door to door passing out coffee throughout my neighborhood. Two years later and I still run into people who remembered how good the coffee was and asking what kind of coffee it was. Thanks to the great taste of Folgers Classic, we all found a silver lining during that horrific storm.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not the same coffee
on March 21, 2023
Posted by: Bama1958
from Calera alabama
Gender:Male
I have had different coffees throughout my life, but have always drank Folgers at home. But the last I bought of classic roast was weak and had to add extra just to get a coffee taste. WHAT HAPPENED???
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, April 6, 2023
We're very sorry to hear about the bland flavor in your canister of our Classic Roast. Please know that we take this feedback very seriously as this is never the experience we want any consumer to have with our coffee. So we may learn more and best help, we're reaching out to you via email, and look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
I wish I were writing about another brand...
on January 16, 2025
Posted by: Cbarbe
Ive been a Folgers fan since I started drinking coffee. But the last few batches Ive bought ive had to stomach through. The coffee is way weaker and tastes off idk how to put it but after reading the reviews and some responses to those reviews claiming nothing has changed is like spitting in our face lies! Unacceptable and untrustworthy. Not the best time in history to be blowing smoke in my opinion. Truly unwise
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, January 31, 2025
Thank you for bringing this to our attention, that's not the quality we expect. While we have not made any changes to our coffee recipes, improper storage conditions during shipping or handling can impact the quality of our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Disgusting coffee 🤮🤮
on January 30, 2025
Posted by: MartyAnn
from Arkansas
My husband and I used to love Folgers coffee but now it's not even drinkable. I noticed a few ago that the taste had changed and is very bitter, it gags me just to try to get a swallow down. My stomach can't tolerate it either. The change y'all have made is a very bad mistake, y'all are going to lose a lot of customers for this.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, February 10, 2025
We sincerely appreciate you and your husband for being loyal fans of our products over the years! We can assure you that our Classic Roast has not changed, and the bitterness you described is not what we strive for. To better assist you, we are reaching out via email and look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com