Customer Reviews for Plank+Beam - Modern Solid Wood Dining Table - Seashell Wirebrush
Customer Rating
3
Beautiful but hard to put together
on July 14, 2025
Posted by: Valerie S.
This table is beautiful! Love the solid wood! But it was incredibly hard to put together, we followed the directions exactly and had a very hard time. Pieces were not lining up and we were not able to fit all the screws in the screw holes. Because of the difficulty we had unfortunately for us there is gaps in different areas.
Response from Plank+BeamBy Kasey Silveira, July 14, 2025
We're sorry to hear about the trouble you had with assembly. We're glad you love the look and quality of the table, but we definitely want to make things right. A customer care representative will be reaching out to you shortly to assist and help resolve the issue.
Very texture, crumbs get all in all the grains. Good quailty, but don't like the texture.
Response from Plank+BeamBy Kasey Silveira, July 11, 2025
We're happy to hear you appreciate the quality! We're sorry the texture isn't quite what you expected. If there's anything we can do to help or if you have any questions, just let us know!
Love my new dining room set, in pecan wire brush color, it adds warmth to the space. It is a solid table and the chairs provide good back support. We use it every day and it stands up very well to constant use.
This table is beautiful but has many downfalls. Very easily scratched. Cane with a scratch that I ignored because sending it back would be a hassle. Has since acquired many more scratches though we tiptoe around it. Cant find anything to match to fill the scratches. Also has a million tiny crevices for things to get stuck in. A nightmare to keep clean even for two tidy adults.
Putting together this table was a nightmare, and it's still uneven. It also came with a few scratches on it already. I'm not sure it's going to hold up well which is a bummer! 2 of my chairs came completely broken as well.
Response from Plank+BeamBy Kasey Silveira, June 2, 2025
We're sorry to hear about the issues with the table. It looks like one of our customer service reps have already assisted with the replacement chairs, and to help with the table, we'll need some photos of the scratches and unevenness. Once we have those, we can work on resolving this for you as quickly as possible.
We are happy with the dining room table. It looks very nice and good quality for the price. The only reason why I'm not giving it 5 stars is because it was difficult to assemble with some of the holes not matching up. It came out good in the end but one of the seams is visible on the top. Most people probably wouldn't notice we just notice because it's in our home. The chairs that we bought to go with it however were very easy to assemble and look perfect!