Customer Reviews for Plank+Beam - Haven King Bed - Walnut
Customer Rating
2
Frustrating Assembly and Misleading Materials
on December 2, 2024
Posted by: Anthony W.
Assembling this bed frame was a real headache. The instructions were unclear, especially the photos, and I ended up damaging the headboard trying to figure it out. Once it was built, I noticed the center legs were crooked under weight, making the bed feel unstable. Also, it's not a one-person job""”you'll need at least 2-3 people to assemble it properly. The description said ""solid wood,"" but that's questionable; it has a wood veneer, which felt misleading. While the bed looks nice once finished, the confusing instructions, stability issues, and lack of transparency about materials are big letdowns. Suggestions for Improvement: Better instructions with clear text and scaled screw images, along with more honesty about materials, would help. Fixing the sturdiness issue would easily bump this up to a 4/5.
Solid bed! Assembly can take some time but it's not terrible. Headboard got damaged but they were quick to send replacement board for free! Loving our new bedframe! Great quality!
I was worried about ordering this but shouldn’t have! It’s a pretty piece that’s strong with a smooth finish. I have an extra deep mattress that requires special sheets it’s so deep and even with that the headboard shows and looks nice. I was also worried about the frame support but it supports it nicely. The bed is more than I hoped for and at the price it’s a great buy as well. Also came very well packaged. I don’t think it had a bad odor either so no worries there.