Customer reviews from Plank+Beam
Plank+Beam - Modern Dining Chair (2 pack) - Black
Average customer rating
3.9
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
66
4 Stars
17
3 Stars
10
2 Stars
12
1 Star
13
Customer Reviews for Plank+Beam - Modern Dining Chair (2 pack) - Black
Customer Rating
2
Over priced for quality
on July 16, 2025
Posted by: Tamara D.
Chairs are slowly cracking every time you sit on them. You can't push the chairs out with your feet and stand up, you have to slide out. Me and my husband weigh in between 110-140 pounds so the chairs should be able to hold us. Really for looks not sturdy at all. In love with the table but hate the chairs, waste of money would send back if I could.
Response from Plank+BeamBy Kasey Silveira, July 16, 2025
We're sorry to hear about the trouble you've had with the chairs. Could you please send a few photos of the cracked areas to customercare@plankandbeam.com? Once we have those, our team can take a closer look and help figure out the best solution for you.
Written by a customer while visiting Plank+Beam
Customer Rating
1
Okay product
on June 10, 2025
Posted by: Nathaly T.
It hasn't even been a full month and my chairs are gettIng some bubbles on the seat part, also the legs came scratched. Color is nice. Assembly was easy
Response from Plank+BeamBy Kasey Silveira, June 10, 2025
We're happy to hear you found the assembly easy and that you're loving the color! We're sorry to hear about the bubbling on the seat and the scratches on the legs. One of our Customer Care team members will be reaching out to you via email shortly to assist!
Written by a customer while visiting Plank+Beam
Customer Rating
5
love these chairs!
on May 26, 2025
Posted by: Amber S.
love these so much!! so comfortable and so easy to put together
Written by a customer while visiting Plank+Beam
Customer Rating
5
Solid & beautiful
on April 24, 2025
Posted by: Mandy G.
Beautiful and solid. Very happy with these chairs.
Written by a customer while visiting Plank+Beam
Customer Rating
3
Every one has cracked in the seating area
on March 2, 2025
Posted by: William G.
Every one of these chairs has cracked down the middle. they seem to use two seperate wood pieces on the seating area. They also will be loose no matter how well you assemble them.
Written by a customer while visiting Plank+Beam
Customer Rating
5
Beautiful chairs!! High end look
on February 24, 2025
Posted by: Samantha M.
Easy to build and beautiful. Couldn't have asked for anything more.
Written by a customer while visiting Plank+Beam
Customer Rating
2
Cracking after 1 month
on January 23, 2025
Posted by: Paul B.
I'm beyond frustrated by these chairs. I purchased 4 total to go along with a Plank & Beam dining table. They look really nice. Assembly was very quick. 1 month later and minimal use, all 4 have cracked down the middle of the seat. This appears to be an issue with that piece of """"wood"" and lack of support underneath. Still waiting on a response from the company, but buyer beware. I'm afraid this will be a recurring issue so I'm considering replacement chairs from another store.
Written by a customer while visiting Plank+Beam
Customer Rating
3
They are decent, but
on January 18, 2025
Posted by: Shelby B.
They are decent, but came very scratched. Very easy to put together.
Written by a customer while visiting Plank+Beam