Customer reviews from crayola.com
Crayola - Erasable Colored Pencils 24 Count
Average customer rating
2.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
7
4 Stars
0
3 Stars
1
2 Stars
3
1 Star
8
44%of customers recommend this product.
(
8 out of
18)
Customer Reviews for Crayola - Erasable Colored Pencils 24 Count
Customer Rating
1
Poor Quality
on August 27, 2021
Posted by: NotesFreak
from Montreal, Canada
Gender:Female
I bought them to take notes. I liked the fact that they were erasable. I had bought lead mechanical pencils previously but couldn't find any more, so when I saw these crayons, I was very happy. However, as soon as I started using them, the lead just kept breaking. ALL of the crayons keep breaking. I don't even apply a lot of force. Weird to say, but they are hard to control. The lead doesn't move smoothly through any kind of paper. The colours are super pale as well and don't look like the colours they're supposed to be. This was just a waste of money.
No, I would not recommend this to a friend.
Response from crayola.comBy Chris, Colorful Care Team, August 29, 2021
Being that our products are known for superior quality, it's no wonder you were disappointed by your box of Crayola Erasable Colored Pencils. We are sorry to hear how easily the points broke and that they didn't product the vibrant colors you should expect. Thank you for bringing these issues forward in your review. We'll be sure to share your comments with our Creative Tools Team. In the meantime, our Consumer Care Team is eager to get you back to coloring. Please contact us at Crayola.com/Support. Have a colorful day!
Written by a customer while visiting crayola.com
Customer Rating
1
Worse colored pencils ever
on October 16, 2022
Posted by: shea4475
from Madison, IN
Yes, they are erasable, by everything. You can erase them with your finger or hand while you are drawing. I have not use a product this bad in a long time.
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, October 17, 2022
Hi shea4475,
This doesn't sound like the colorful experience we intended! We're sorry your Erasable Colored Pencils haven't met your expectations. Surely we want you to have the best tools possible to create your colorful masterpieces with, and we greatly appreciate your honest feedback. If you could please contact us at 1-800-CRAYOLA, we'd like to further assist you. -Beth, Colorful Care Team
This doesn't sound like the colorful experience we intended! We're sorry your Erasable Colored Pencils haven't met your expectations. Surely we want you to have the best tools possible to create your colorful masterpieces with, and we greatly appreciate your honest feedback. If you could please contact us at 1-800-CRAYOLA, we'd like to further assist you. -Beth, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
1
Terrible quality for majority of colors
on January 16, 2023
Posted by: Keesh
from Boston, MA
Gender:Female
I really love original Crayola colored pencils! I have a specific technique where I outline the borders with a heavy hand and color inside lighter but with these colors, I have to press so hard that my fingers cramp up to just get the color to show up let alone create the heavy borders. Really disappointed. I'm including a photo where the words in green were from different set of colored pencils and the rest is the erasable. Also, the range of colors is missing different shades of brown and only 1 shade of purple.
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, January 17, 2023
When using Crayola products you deserve the best quality. We are sorry to learn of your frustrating experience with our Erasable Colored Pencils. Your feedback is appreciated and will be shared with our Creative Tools Team for improvement opportunities. For additional assistance with this product, please contact our Consumer Care Team at 1-800-CRAYOLA. - Chris, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
1
Awful pencils!!
on March 28, 2023
Posted by: Hikinggirl555
from St.Louis
Gender:Female
I bought these colored pencils because Crayola has never let me down....until now! These pencils are just awful! The colors don't blend and don't even show up unless you use them on clean white paper. Don't bother trying to get one color to show up over another either! If that's not bad enough, erasing just tears tiny holes in your sketch paper! Sounded like a good idea....
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, March 29, 2023
This certainly isn't what we like to hear! We're sorry to hear of your experience with Crayola Erasable Colored Pencils and we'd like to learn more and help get you back to sketching. Please contact us at 1-800-CRAYOLA. We look forward to speaking with you!
Written by a customer while visiting crayola.com
Customer Rating
1
Don't buy
on July 17, 2023
Posted by: Cindy @ Chase
from Milton FL
Gender:Female
These SUK do not buy these. They erase easy while coloring.
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, July 18, 2023
Thank you for taking the time to write this review. Your disappointment with the Crayola Erasable Colored Pencils is clear. We are sorry the product did not meet your expectations. Our Consumer Care Team is eager to learn more about the issue and help you further. Please contact us at 1-800-CRAYOLA. Looking forward to your call! - Chris, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
2
on July 21, 2023
Posted by: Julianne
from Georgia
Gender:Female
Pencils do not make a dark enough mark so it is easily readable. They are not usable.h
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, July 22, 2023
That certainly does not sound right! We are sorry your experience with Crayola Erasable Colored Pencils caused more frustration than fun. Our Consumer Care Team is eager to learn more about the issue and help you further. Please contact us at 1-800-CRAYOLA. Looking forward to getting you back to creating colorful masterpieces! - Chris, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
5
Great for Sketching
on August 2, 2023
Posted by: Matt13
from Valparaiso, Indiana
Gender:Male
I'm no kid but I love these pencils. I'm an artist, and I love to sketch in pencil... but gray is so boring. This is where the Crayola erasable colored pencils come in. I can have color and erasability, for fun colorful sketching! They hold a sharpen fairly well and are not too hard (my wrist aches if I have to press too hard). They however, are not good for blending. They are pretty waxy and do not layer. Not really a problem for me since that's not what I use them for. Anyway, I love these pencils. They erase better than artist-grade erasable colored pencils. I have a set of 12 that I always keep with me. Excited to see some new colors!
Written by a customer while visiting crayola.com
Customer Rating
2
Impossible to sharpen
on February 7, 2024
Posted by: Get to the Point
The colors aren’t vibrant like a colored pen would be, so I understand that. But it does take a lot of effort to get color onto paper. They seem to have a high wax content or whatever is used to bind the pigment into a writable form.
My biggest complaint it that they are impossible to sharpen without breaking the lead off in the process. So basically you use them until they dull to nothing and they’re useless. No sharpener included. No instructions on how to sharpen to preserve lead integrity.
No, I would not recommend this to a friend.
Response from crayola.comBy crayola, crayola, February 7, 2024
This does not sound like the colorful experience we have intended. We are sorry to learn that your Erasable Colored Pencils have not been sharpening well, and we will be sure to pass along this helpful feedback to our Colored Pencil Team for further inspection. So we can learn more and help make this right, please contact us at 1-800-CRAYOLA. Looking forward to speaking with you soon. -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com