Glass doesn’t cover entire screen, dropped phone and protective and the iPhone glass both shattered.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 27, 2025
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Screen protector seems thick and substantial. What I really liked is the installation method. In the past I’d always get bubbles and couldn’t get them out. So, I’d usually go to a store and get them installed. However, this installation went perfectly. It’s perfectly aligned without a single bubble or imperfection. I’ll be getting these from now own!
Application was easy and clean. Disappointed as there is already a small hairline crack, and no drops or damage worth noting that would have caused it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 23, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
The protective cover is so hard to put on. I read the directions but it doesn't look like the materials given. I had to ask my husband to do it. After he put it on, it wasn't completely centered even using the enclosure provided. He had to take it out and re-centered it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 15, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!