Customer reviews from otterbox.com
OtterBox - Apple iPhone 17 Pro Max Glass Series Screen Protector - Clear
Average customer rating
3.4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
30
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
19
57%of customers recommend this product.
(
29 out of
51)
Customer Reviews for OtterBox - Apple iPhone 17 Pro Max Glass Series Screen Protector - Clear
Posted by: SJax
Verified Purchase:Yes
My screen protector has already cracked and I haven’t even dropped my phone. Tried to submit a claim for replacement online and unable to process the claim online.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 15, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
It dropped the phone. Once protector shattered from 4 feet
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, March 5, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Ashton
Verified Purchase:Yes
I usually have such good luck with otterbox things. Unfortunately not this one. I haven’t even had this cover on for a month and there are already cracks at the edges.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 9, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Christian
Verified Purchase:Yes
Was excited to put on my Screen protector with my new iPhone out the box. I did all the right steps to put on the protector & it still placed on crooked not aligned with the phone had to take it off & try to place it on the right way as best as I could now has bubbles & looks like a cheap install
Response from otterbox.comBy Customer Service, April 6, 2026
We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: grumpy
Verified Purchase:Yes
Terrible! Do not buy this. Instructions very bad, sticks to everything, unclear how to use, finally gave up and threw the entire thing in the trash. Didn't even bother with a return for refund. What a waste of time, money, energy, focus, etc. Very disappointed since it's OtterBox!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 29, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Branden
Verified Purchase:Yes
Cracked in a week don’t recommend anyone spend money somewhere else
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 13, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
The best iPhone protective cases on the market!
on November 13, 2025
Posted by: Charles Southers
Verified Purchase:Yes
I have purchased an Otterbox Defender series protective case for my iPhone 5s, iPhone 6s, iPhone 12 Pro Max, and my newest 2 terabyte iPhone 17 Pro Max. I have not lost any iPhone yet to drops due to their superior protection! I like how you can also add a camera protector and screen protector and they will fit with the Defender series. I also like how the new Qi2.2 wireless chargers will connect to the Defender series. I recommend them, 5 stars!
Written by a customer while visiting otterbox.com
Posted by: RDVC
Verified Purchase:Yes
Very easy to follow installation instructions. Very good protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com