Customer Reviews for Belkin - ScreenForce UltraGlass + Anti-Microbial - iPhone 12/12 Pro - Clear
Customer Rating
1
The shiny surface it gave the screen
on August 7, 2022
Posted by: Stretch
from New York
[This review was collected as part of a promotion.] Unfortunately, the screen hairline fractures after the first day. I tried to contact Belkin because I did not have the product bar code. The salesperson threw it away. I tried to contact through phone, speaking to a rep, and no one ever answered the phone. I emailed and no answered. This was a totally frustrating, time wasting experience.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, August 7, 2022
Hi,
Processing a replacement shouldn’t be a hassle. Just fill out the RMA Web Form from here to initiate a request: https://rma.belkin.com/form-6124030/
Then, make sure to check and approve the email notification sent to your inbox right after submitting the form to complete the process. If in any case, you still need further assistance, feel free to email us at BelkinCares@belkin.com so we can assist you properly. Just include a link to this review as a reference.
Hello. I got the protection Ultraglass when purchased the new 13 Pro Max phone. I registered this product, but did not get any conformation email. I repeated registration process again. Meanwhile, it started bubbling, and cracks have appeared. Tried called a number of times. Now I am on hold over 1.5 hours with no response.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, May 16, 2022
Hi, Olga,
We hear you, and our team would love to help you with this. Please send us an email at BelkinCares@belkin.com with your contact details and the link to this review. Hope to hear from you soon!
Doesnt work properly and to claim its warranty it actually is mission impossible!
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, May 14, 2022
Hi JJHC,
We hear you and we'd like to make it up to you! Please reach out to our phone support so they can lend a hand forward and discuss your possible options. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022.
I am very dissatisfied. I bought the 13 Pro Max Ultraglass screen protector when I bought my iPhone 13 Pro Max at Apple. The screen protector is defective. I have waited for hours on hold a couple of times to resolve this issue. A chat has also taken a long time. I am now waiting for a screen protector that can be applied by machine. Oval bubbles appear on my new iPhone 13 Pro Max. Very disheartening. It is under warranty and I have a case number. I have been told that there are no ultra glass screen protectors that can be machine applied in stock.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, April 4, 2022
Hi, Gio28,
We hear you. Please send us an email at BelkinCares@belkin.com with your case number so we can pull up your record and have it check. Include the link to this review as a reference.