Customer reviews from Ninja Kitchen
Shark - Freestyle Max Cordless Upright Vacuum - Blue
Average customer rating
4.5 out of 5
4.5
(103 Reviews)
Open Ratings Snapshot
Rating breakdown 103 reviews
5 Stars
73
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
6
86%of customers recommend this product. 
(
25 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Shark - Freestyle Max Cordless Upright Vacuum - Blue
Customer Rating
5 out of 5
5
Super light and cordless!
on October 3, 2025
Posted by: alexgrnr_9209
[This review was collected as part of a promotion.] I love this vacuum! It’s super light and moves very easily. The charge stays long enough to consistently clean which is ideal! No cord - say less! It works in both carpet and hard floors which works amazing for us!
Written by a customer while visiting Ninja Kitchen
Customer Rating
4 out of 5
4
Nice, lightweight vacuum
on September 28, 2025
Posted by: mnasby623_6427
[This review was collected as part of a promotion.] This is a great, lightweight cordless vacuum. It weighs less than 7lbs! Easy to maneuver and has powerful suction. I love that it stands on its own and charges quickly. Great for small jobs. Good size dust container, and easy to clean. I only wish it came with attachments for doing corners and crevices.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4 out of 5
4
A lightweight cordless vacuum with solid suction a
on September 25, 2025
Posted by: katie88_1913
[This review was collected as part of a promotion.] I have used the Shark Freestyle Max Cordless Upright Vacuum SV2002 and overall, I’m quite satisfied. The battery life is not outstanding, but it’s enough to clean around the house, making it suitable for small to medium spaces. The vacuum has strong suction power, effectively picking up dust, hair, and debris on hardwood floors as well as thin carpets, and it comes with a medium-sized dust cup that is easy to remove and clean. While operating, it’s not too noisy—you can still talk or watch TV while cleaning. I previously used a corded Shark vacuum and really liked it, so switching to this cordless version feels much more convenient, even though the suction and durability aren’t as strong as the corded model. Overall, this is a practical choice if you want a lightweight cordless vacuum that is easy to use and efficient for everyday cleaning.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Great size and surprisingly effective
on September 20, 2025
Posted by: cmroberson_8153
[This review was collected as part of a promotion.] This vacuum has great suction power. I was impressed for how well it does for being a smaller vacuum. The battery life could be longer but it lasts long enough to vacuum a couple rooms. It’s the quieter side for a vacuum and it maneuvers very well. It doesn’t hold a ton of dust but we also have a golden retriever so we usually have to empty several times vacuuming anyway.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1 out of 5
1
It's okay
on September 18, 2025
Posted by: jordank121_1239
[This review was collected as part of a promotion.] This lightweight vacuum is easy to maneuver and charges quick. Unfortunately, I found a few issues with it. One, the battery drains just as quick as it charges. I also don't like that there is no detachable hose to get into those small areas. Overall, fine for the price, but doesn't live up to the shark standard.
Response from Ninja KitchenBy SharkNinja, September 23, 2025
Hello, Thank you for taking the time to leave a review. We're so sorry to learn about the issues with battery life and the lack of a detachable hose for tight spaces. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Small, sleek, powerful- does the essentials well
on September 18, 2025
Posted by: annl28_6611
[This review was collected as part of a promotion.] I love this thing- small and light, it’s super maneuverable and stores easily in tight spaces. Despite its size, it has powerful suction and is able to get into corners and under furniture easily due to the swiveling head. Emptying the dust bin is a breeze and the light at the bottom head is a nice touch for illuminating under furniture and getting every last bit of debris. I can vacuum the entire apartment without worrying about running out of battery, but for larger homes this might differ- the only caveat to point out is that there is no attachment arm, so it only functions as a floor vacuum. Overall, would highly recommend as a powerful, functional vacuum with the perfect amount of features (without adding extraneous complication or bulk!)
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Super convenient
on September 17, 2025
Posted by: mads712_2692
[This review was collected as part of a promotion.] I love this cordless vacuum! I live in a small apartment and it is often cumbersome to pull out my big vacuum and plug it in- I have pulled this vacuum out more just due to the convenience of no cords! It sucks up very well! I love that the charging port in on the ground, it is really easy to store the vacuum on the charger. I love that the power button is on the bottom and can be turned on easily with your toe! I removed the bristles to remove hair and it was easy to remove and put on again. I love this little vacuum it works great
Written by a customer while visiting Ninja Kitchen
Customer Rating
3 out of 5
3
Great for instant cleaning and small spaces
on September 14, 2025
Posted by: olgaa44_9142
[This review was collected as part of a promotion.] As an owner of three vacuums at home, two of them from Shark, I would say this vacuum is good enough for instant, minimal cleaning. The suction power is okay, it has two options: carpet and hard floor. I rarely use the hard floor options as I want it to vacuum as much dirt as it can. Noise level is pretty good as my dog doesn’t go as crazy as when I ‘m using the heavy duty ones. I have already vacuumed for a week and the dust bin is still not full. When I used it on the low pile carpet it was good, it stopped working when I used it in my furry rugs. It also doesn’t have any attachments so it is mainly going to be used for floors. The only downside is that its slightly heavy and bulky, it couldn’t reach under my couch since my couch is lowered. The best part is that it is cordless so I can use it instantly anywhere at home. The LED lights are helpful too to see the dirt easily. Overall, I would recommend this for people who are living in dorms or small spaces.
Response from Ninja KitchenBy SharkNinja, September 23, 2025
Hello, Thank you for taking the time to leave a review. We appreciate your detailed feedback and for being a loyal Shark customer! We're glad to hear you’re enjoying the cordless convenience, LED lights, and quiet operation — and that it’s working well for quick cleanups and your son’s room. If you need assistance, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Written by a customer while visiting Ninja Kitchen
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