Customer reviews from Ninja Kitchen
Shark - Freestyle Max Cordless Upright Vacuum - Blue
Average customer rating
4.5 out of 5
4.5
(103 Reviews)
Open Ratings Snapshot
Rating breakdown 103 reviews
5 Stars
73
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
6
86%of customers recommend this product. 
(
25 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Shark - Freestyle Max Cordless Upright Vacuum - Blue
Customer Rating
5 out of 5
5
Lightweight, Powerful and Easy to Use!
on November 16, 2025
Posted by: dalias33_684
[This review was collected as part of a promotion.] The Shark Freestyle Max Cordless SV2002 has completely surprised me in the best way. For a cordless vacuum, it has impressive suction power — it picks up pet hair, crumbs, and everyday messes with no problem. I love how lightweight it is, making it super easy to grab for quick cleanups around the house without feeling like I’m lugging around a full-size machine.
The swivel steering makes it really maneuverable, and it gets under furniture and around tight spaces with almost no effort. The battery life is solid for everyday use, and I appreciate that the dust cup is easy to empty and clean.
This has become my go-to vacuum for daily touch-ups. If you want something cordless, lightweight, and surprisingly strong, the Freestyle Max is a great option and totally worth it.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4 out of 5
4
Good suction
on November 15, 2025
Posted by: yellowgrandma
from Los Angeles Ca
Gender:Female
I just bought this and love everything except the short amount of time the charge lasts. Did my living room and boom it died when al.ost done. This is my second Shark vacuum like this. My other was several years old, but could vacuum longer.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Best upgrade
on November 8, 2025
Posted by: melissaj16f2_3529
[This review was collected as part of a promotion.] The vacuum we had at work was awful so I took it upon myself to bring the Shark vacuum to replace it. I no longer have to fight the rugs to clean them. It's so much quieter than the last one we had. The dust container is the perfect size for the rugs we have in the office and the option to use it on the flooring with no damage.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1 out of 5
1
Garbage
on November 7, 2025
Posted by: Eve123
Less than a month in and it won’t charge. This is the cheapest piece of garbage.
Response from Ninja KitchenBy SharkNinja, November 10, 2025
Hello there,

Thank you for taking the time to leave a review.

We're disappointed to learn that your unit stopped charging, that's definitely not the experience we want for our customers. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind Regards,
Shark Clean
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Great power and easy to maneuver
on November 5, 2025
Posted by: 4ismagic2_9837
[This review was collected as part of a promotion.] I really like the new Shark Freestyle Max! It’s lightweight so it’s very easy to maneuver. I love that it’s cordless too! I only wish that it was easier to clean inside (little nooks and crannies), but I guess all vacuums have that issue.
Overall this is a solid vacuum. It is powerful too! It pulls up dirt and pet hair with ease.
This works on different surfaces and it’s easy to change the settings between hard surfaces and carpet. It can be taken apart to clean out clogs, which I love! I’ve noticed the battery lasts plenty long enough, too.
This vacuum has bright lights in front. I love this because as I’m getting into middle age, I can’t see dust bunnies as well anymore. I might be biased because I love my other Shark products, but I think I have good reason. This brand has never let me down!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Amazing machine!
on November 3, 2025
Posted by: Jeff32129
I Love this machine its picks up as well and my full size plug in Shark vacuum. its lightweight, two speeds and work just like a traditional upright only smaller and perfect for doing areas that get messy everyday. 5 out of 5
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Easy to use and light!
on October 30, 2025
Posted by: sin55
from Cape May, NJ
Gender:Female
This is the 3rd vac I have purchased in 20 years! I love the easy to use features. Have bought for both of my daughters.
cleans bare floors as well as carpet. I have bought other brands but returned because so heavy I could not push them!
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
I threw away my old vacuum
on October 25, 2025
Posted by: danid95_4464
[This review was collected as part of a promotion.] The vacuum is lightweight and very easy to maneuver. It is super easy to clean which is a huge plus. I’ve noticed that it has more suction than the previous vacuum we had that is a plus. It has a very long battery life while remaining very quiet!
Written by a customer while visiting Ninja Kitchen
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