Customer reviews from Ninja Kitchen
Shark - Freestyle Max Cordless Upright Vacuum - Blue
Average customer rating
4.5
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
73
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
6
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Shark - Freestyle Max Cordless Upright Vacuum - Blue
Customer Rating
5
on January 11, 2026
Posted by: Teresa & Pat Butler
We’re so happy with our new vacuum. It works great and light weight. Thank you!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Just buy the Shark cordless vacuum!
on January 5, 2026
Posted by: JayhawksRock
I bought the Shark Freestyle Max Cordless to replace my Bissell cordless vacuum. Why in the world did I ever think a Bissell would be better than a Shark?? My corded vacuums are both Shark--should have trusted Shark to begin with for a cordless vac!
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Ok
on December 31, 2025
Posted by: elenab117_5318
[This review was collected as part of a promotion.] This vacuum is ok. Nothing special. It works fine. It does what promises. I am not sure I can recommend it. It cleans easily and without any effort.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
This beats a stick vacuum...
on December 10, 2025
Posted by: cager4
from Anacortes, WA
Gender:Male
Just what I was looking for. This lightweight upright cordless replaced a stick vacuum which worked well but lacked an important upright feature. The majority of the stick vacuums won't stand on their own which is a downside to me. I have this stored just off my kitchen ready to tackle any trails left after making a snack or meal throughout the day. Not having to lug out the heavyweight vacuum for the small jobs makes the day much better. Love the features and the simplicity of this vacuum. Recommend.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
2
Support lacks timliness.
on December 9, 2025
Posted by: VTer
The vac worked except for the charge indicator lights. Getting Shark support to help me finish warranty claim has been disappointing. I'd give the vac a 4 support 0
Response from Ninja KitchenBy SharkNinja, December 10, 2025
Hi there,
Thank you for sharing your feedback. It’s disappointing to hear that the charge indicator lights didn’t work and that your experience with support hasn’t met expectations. We truly appreciate you letting us know. If your issue wasn’t fully resolved, please give us a call back at 1-855-427-5127 so our team can review this and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Thank you for sharing your feedback. It’s disappointing to hear that the charge indicator lights didn’t work and that your experience with support hasn’t met expectations. We truly appreciate you letting us know. If your issue wasn’t fully resolved, please give us a call back at 1-855-427-5127 so our team can review this and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Written by a customer while visiting Ninja Kitchen
Customer Rating
3
Living on past glory?
on December 9, 2025
Posted by: tiredofjunk
from KY
Gender:Male
After wearing out a older style cordless that was exceptional in every way we decided to buy another cordless. I believe this is the one, however last years model. If I was Shark Id be embarrased to sell this compared to the older versions. Weak, short lived, cheaply made toy of a Vac. Pretty sad.
Response from Ninja KitchenBy SharkNinja, December 10, 2025
Hi there,
Thank you for sharing your experience. It’s disappointing to hear that the newer cordless model hasn’t met your expectations compared to your previous one. We truly appreciate your feedback, as it helps us understand what matters most to our customers and where we can improve.
Kind Regards,
Shark Clean.
Thank you for sharing your experience. It’s disappointing to hear that the newer cordless model hasn’t met your expectations compared to your previous one. We truly appreciate your feedback, as it helps us understand what matters most to our customers and where we can improve.
Kind Regards,
Shark Clean.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Shark cleaner
on November 25, 2025
Posted by: Mrsrich99
Gender:Female
I got my new shark vacuum cleaner a little less than two weeks ago and I absolutely love it
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
Batter runs out fast
on November 20, 2025
Posted by: stephanys36_6460
[This review was collected as part of a promotion.] I took one star away because the battery is so short on time. My home is 900 sf, I can only vacuum half at a time because the battery runs out, I have carpet, and looks like the carpet setting uses much more battery power cause it just last 30 minutes! Then it takes hours to recharge. The performance of the vacuum itself is great. I would buy, just need longer battery life. Is very lightweight and easy to empty the filter
Written by a customer while visiting Ninja Kitchen