Customer reviews from hp.com
HP - OmniBook 5 14-he0020nr 14" Copilot+ PC Notebook - WUXGA - Qualcomm Snapdragon X X1-26-100 - 16 GB - 512 GB SSD - Glac - Silver
Average customer rating
4.3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
22
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
4
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for HP - OmniBook 5 14-he0020nr 14" Copilot+ PC Notebook - WUXGA - Qualcomm Snapdragon X X1-26-100 - 16 GB - 512 GB SSD - Glac - Silver
Customer Rating
5
HP Omni Book 5 - The Best all around
on November 17, 2025
Posted by: Depchf20
from Sarasota, FL
Verified Purchase:Yes
HP has never disappointed and it certainly doesn’t with the Omni Book 5-14! It’s lightening fast, has all the storage capacity for my needs and then some, it’s light weight yet durable, sleek, looks and feels good with a clear and color rich screen. I researched it and it was definitely the most bang for the buck! I highly recommend the Omni Book 5-14 for your next purchase.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, February 26, 2026
Thank you so much for the glowing 5-star review! We are thrilled that the OmniBook 5-14 is delivering that 'best all-around' experience for you.
It’s great to hear that the combination of lightning-fast performance, the color-rich screen, and that sleek-yet-durable design is hitting the mark. We put a lot of work into ensuring this Next Gen AI PC provides the most 'bang for the buck,' so knowing your research led you to us- and that you're happy with the choice- means a lot to our team! We appreciate having you being a part of the HP Community! 💙
It’s great to hear that the combination of lightning-fast performance, the color-rich screen, and that sleek-yet-durable design is hitting the mark. We put a lot of work into ensuring this Next Gen AI PC provides the most 'bang for the buck,' so knowing your research led you to us- and that you're happy with the choice- means a lot to our team! We appreciate having you being a part of the HP Community! 💙
Written by a customer while visiting hp.com
Posted by: Anonymous
from Sanford Maine
Verified Purchase:Yes
Easy access to HP site. Many choices which gave me the opportunity to narrow down the laptop I wanted. It has an impressive amount of time with the snapdragon processer. I've never seen this with previous laptops. I have only purchased HP computers
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, February 26, 2026
Thank you for being such a loyal member of the HP Community! 💙 We are so glad our website helped you find the perfect match, and it’s wonderful to hear that the Snapdragon® processor is blowing you away with its battery life.
Enjoy your new OmniBook 5!
Enjoy your new OmniBook 5!
Written by a customer while visiting hp.com
Posted by: JamesG28
Verified Purchase:Yes
Laptop is Great!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Darlington sc
Verified Purchase:Yes
Great experience
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DannyC1
from Central VA
Verified Purchase:Yes
I got a 14 inch but I was looking for a 15 inch but didn't see one available. My previous laptop had a numeric key pad and this one doesn't
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, February 26, 2026
Hi Danny, thanks for the 4-star review! We're glad you're enjoying your new OmniBook 5, though we completely understand the adjustment to the 14-inch screen. While the compact design doesn't allow for a built-in numeric keypad, many users find a Bluetooth keypad helps maintain that "desktop feel" for data entry. We appreciate this feedback as it helps us shape future designs.
Enjoy your new AI PC! 💙
Enjoy your new AI PC! 💙
Written by a customer while visiting hp.com
Posted by: Phoenix Rising Counseling
from Green Bay, WI
Verified Purchase:Yes
I love it so far! The touchscreen option is so efficient!
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, April 20, 2026
We are so glad the touchscreen is making your work more efficient! Thank you for choosing HP and for sharing the positive energy! 💙
Written by a customer while visiting hp.com
Posted by: A. M.
from New York
Verified Purchase:Yes
So far no issues the laptop is running good. Easy to set up and use. Runs smooth and I’m able to get simple things done
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, April 20, 2026
We are so glad the setup was a breeze and that you are enjoying the seamless performance. Thank you for choosing HP and for sharing your 5-star experience!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Morningside, MD
Verified Purchase:Yes
I love this computer. It is much faster than my Chromebook. Love using copilot on the computer.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, April 20, 2026
We're glad you’re loving the OmniBook 5! Copilot is a game-changer for staying productive, and we're happy to see it's making a difference for you. Thank you for choosing HP! 💙
Written by a customer while visiting hp.com