Customer reviews from lg.com
LG - 11,800 BTU 230V Through-the-Wall Air Conditioner with 11,200 BTU Supplemental Heat Function - White
Average customer rating
3.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for LG - 11,800 BTU 230V Through-the-Wall Air Conditioner with 11,200 BTU Supplemental Heat Function - White
Customer Rating
5
Economical heating and cooling .
on October 29, 2024
Posted by: Lupe 73
I bought this unit for an apartment we built over a garage . It’s an open studio type apartment. No ducting or expensive furnace and a/c in one easily installed unit. Cost was excellent for any other heating system .
Response from lg.comBy ^Rich, LG Digital Care Team, February 13, 2026
Hi Lupe, we understand and appreciate you taking a moment to share your experience with your LG 11,800 BTU Cooling / 11,200 BTU Heating Through‑the‑Wall Air Conditioner, model LT1233HNR. It’s great to hear how well it’s working for your studio apartment. These units are a smart solution for spaces without ductwork, and it’s wonderful to know the installation, performance and overall value have all met your expectations.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
Written by a customer while visiting lg.com
Customer Rating
5
Nice Product
on July 5, 2024
Posted by: Moon1962
from Towson, MD
[This review was collected as part of a promotion.] I purchased this AC about a month ago for my living room and dining room. It is a through the wall unit. I particularly like the energy saving features. The AC is relatively quiet. It cools well. Overall, I am giving it five starts. I did buy the warranty in case I run into any issues in the next 3 years. Of course, finding a contractor to install it through the wall and an electrician to upgrade the outlet should be considered as part of the purchase process and price.
Pros: Style/Design, Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Crap
on August 7, 2024
Posted by: DNWn
from California
[This review was collected as part of a promotion.] Have purchased multiple units and they all are defective
Quality
1
Features
1
Value
1
Response from lg.comBy LG, August 8, 2024
Hi, there. Thank you for sharing your feedback on your LG Air Conditioner (LT1233HNR) model. We understand the importance of having new, reliable appliances that function correctly. We strive to provide high-quality products that exceed our customer's needs and expectations. Exploring options for repair, replacement, or alternative solutions based on the warranty and consumer protection policies is essential to address your concerns and ensure a satisfactory resolution. Please reach out to us on social media @LGUSSupport. Your satisfaction is important to us, and we are here to assist you in any way we can. ^Juvy
Written by a customer while visiting lg.com