Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 13 Laptop - Ultra 7 258V, 32GB RAM, 2TB SSD, 14" 2.8K OLED, Haptic Touchpad, Non-Touch - Black
Average customer rating
4.7
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
172
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
5
92%of customers recommend this product.
(
135 out of
147)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 13 Laptop - Ultra 7 258V, 32GB RAM, 2TB SSD, 14" 2.8K OLED, Haptic Touchpad, Non-Touch - Black
Posted by: Partha Sur
from New Jersey, USA
Verified Purchase:Yes
Unreliable. Failed to power on after depressing the power button after 5 weeks operation. Returned.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 11, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for any inconvenience you experienced. We understand what you might have been experiencing. We are always trying to improve our Lenovo product to provide you with a better experience.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mykola Usachov
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent set of features, weight, performance... And all of this is ruined by the touchpad's performance. I can't configure stable operation; it disconnects after being pressed. Windows is updated, all the latest drivers are installed, BIOS settings have been checked. A lot of time has already been spent without results, all of this spoils the overall impression.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: taghack
from Sofia, Bulgaria
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a tech reviewer by trade and have access to plenty of laptops. Still I have always personally bought a x1 for myself over the years. There is simply nothing else out there with this keyboard and a 180-degree hinge in such a weight class.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: BS Jung
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used to use a ThinkPad, and now I’m back to the ThinkPad X1 Gen 13. It’s a fantastic laptop, and I’m happy to return to my old ThinkPad!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AlexM of SantaBarbara
from Santa Barbara, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop, very fast, ideal size, great screen resolution. Very happy with my purchase, excellent value for money
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ExcitedCustomer
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since it is a new machine and hardly reviewed, I was reluctant to purchase it, but what was intriguing was the weight of the laptop. A light laptop is ideal especially if it has the necessary components. The laptop is only weeks old, and I am enjoying it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ajit Kunnathur
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer so far, super snappy - incredibly light.
Meeting the expectations I had when purchasing it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: OWWChris
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great small and light replacement for my old X220. I do miss the on/off button and the disk activity indicator above the keyboard.
Written by a customer while visiting lenovo.com