Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 13 Laptop - Ultra 7 258V, 32GB RAM, 2TB SSD, 14" 2.8K OLED, Haptic Touchpad, Non-Touch - Black
Average customer rating
4.7 out of 5
4.7
(203 Reviews)
Open Ratings Snapshot
Rating breakdown 203 reviews
5 Stars
172
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
5
92%of customers recommend this product. 
(
135 out of 147
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 13 Laptop - Ultra 7 258V, 32GB RAM, 2TB SSD, 14" 2.8K OLED, Haptic Touchpad, Non-Touch - Black
Customer Rating
2 out of 5
2
Operates badly on battery power
on November 18, 2025
Posted by: JPJourno
Verified Purchase:Yes
[This review was collected as part of a promotion.] My brand new ThinkPad X1 Carbon Gen 13 has major issues. It does not operate properly on battery power: it boots slowly, operates unevenly, some apps won’t load at all. It works fast and smoothly on plug-in power. It is very disappointing, not to mention a major hassle, to receive a laptop that is defective right out of the box for this top-of-the-line product. Where is your quality control Lenovo?
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lenovo Aura Edition 1 month
on November 26, 2025
Posted by: rla1647
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well built with good resolution and fast. Like the powered hub and direct HDMI connections.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Best laptop I've ever own for YouTube content edit
on November 25, 2025
Posted by: Ronny Blades
from Colorado
Verified Purchase:Yes
Best laptop I've ever owned, super fast, the software works fluidly with the hardware, love the size and I just think Lenovo makes great quality computers
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Everything that a laptop should have
on December 3, 2025
Posted by: Florin G
from Northville, Mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love everything about this laptop. So far I was pleasantly surprised by the display’s clarity, the sound and of course the fact that us super light
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Perfect light weight travel companion
on November 22, 2025
Posted by: Bjorn Magnus
from Orlando. FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very lightweight and small with largest possible touchscreen due to the very tiny rim around the screen. I have used Lenovo for many years snd this is my 5th. Its speed and performance beats my expectations. Everything works fine and the solid design stands out compared to others I have seen. In short. perfect!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Fantastic Laptop
on December 10, 2025
Posted by: HLO3
from Dallas, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light with solid construction. But the performance is what steals the show. Practically instant on and off. Extremely responsive with beautiful display. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Best purchase!
on December 7, 2025
Posted by: Ben Burns
from Maui, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] The blacks are the deepest blacks I’ve seen on a screen. This computer is a beast and I love it! Best purchase I’ve made in a long time. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great laptop
on December 8, 2025
Posted by: nightfire46
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] X1 carbon gen 13 is a lightweight and powerful laptop. The shipping is fast, and the setup process is smooth. Some people may find the screen too bright, but you can adjust the resolution and brightness to solve the problem. If you really have sensitive eyes, you may consider the Thinkpad T14 series, which is more eye-friendly.
Written by a customer while visiting lenovo.com
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