Customer Reviews for Frigidaire - Professional 30" Gas Cooktop - Stainless Steel
Customer Rating
4
Great gas control
on March 10, 2024
Posted by: Allen Cajun Cook
[This review was collected as part of a promotion.] The best feature is that you can control gas flow on the burners very, very well, which is awfully important to cooking many foods. The worse thing is that the stainless steel is tough to clean. Burned on grease is almost impossible to get off without damaging the surface.
[This review was collected as part of a promotion.] Great cooktop. High quality knobs and burners compared to my last cooktop (not a Frigidaire). Strong flame. I read a review that the burners would go off when adjusting to a very low flame. Not the case. The only issue I had was the brackets are designed to extend out to the side and clamp under the counter. In my case I don’t have any counter extending beyond the cabinet. I just reused the steel strap from my old cooktop, screwed it to the side of the cooktop and the side of the cabinet to hold down the cooktop.
[This review was collected as part of a promotion.] This is a great gas cooktop. I converted from a lower end electric cooktop, and aside from the slightly extra effort required to clean(necessary for any gas cooktop) I am very pleased. Pans come up to heat so quickly now. I can dial the heat right where I need it to be. It looks great, but isn’t unnecessarily confusing with any gimmicky features like WiFi or lights.
its only been 2 months and one burner has stopped working and another burner works sometimes. service scheduled to come out. hopefully its something small but why should it be anything at all??
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 28, 2023
We would like to sincerely apologize for the troubles you've been experiencing with your burner. Please know that this is not the kind of experience we would want you to have. We strive to to produce the most reliable products for our consumers and we're not happy that were unable to match your expectations. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your cooktop will work as designed. At your convenience, please reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria