Customer Reviews for Frigidaire - Professional 30" Gas Cooktop - Stainless Steel
Customer Rating
5
Big Upgraded
on August 24, 2020
Posted by: sgh66
[This review was collected as part of a promotion.] Upgraded from a 4 burner glass top electric to this. Install was easy, the additional burner is a big plus and love the cast iron components. Have had it about a month and couldn't be happier.
[This review was collected as part of a promotion.] We've had this in use about a month now. Mostly like the look and function; however, the center grate cracked in half this week and I am utterly unable to get a response from Frigidaire.
[This review was collected as part of a promotion.] My cook top was installed about 1 month ago. Easy to use and clean. Love the variety of burners. Heats great. Only problem is burner control knobs are beginning to have visible wear of marking on the knobs. Also, there was a dark mark on the top of the cooking surface that would not come off. Overall I love my new cooktop and heating output of various burners.
[This review was collected as part of a promotion.] Especially liked the front placement of the control knobs and various sized burners. Grates remain in place even with heavy pots/pans
We just got our cooktop installed. We are pleased with everything except one. All burners are making hissing sound on high setting. Not sure if that is normal or safe.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 16, 2020
Hello, Sanj!
Thank you for your feedback! We are glad to hear that the range is working normally, except for the concern with the hissing noise from the burners. With the hissing noise from the burner, it is normal. If the color of the flames changes, then that would be a concern that would require service. Should you need further assistance, please reach out to us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
[This review was collected as part of a promotion.] Easy to install, easy to clean, very professional look and feel of components. The knobs are heavy duty metal and are positioned at the proper angle to prevent contact with larger pots and pans. Far superior and less expensive than the Electrolux unit it replaces.