Customer reviews from frigidaire.com
Frigidaire - Professional 30" Gas Cooktop - Stainless Steel
Average customer rating
4.6
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
166
4 Stars
36
3 Stars
9
2 Stars
4
1 Star
4
95%of customers recommend this product.
(
71 out of
75)
Customer Reviews for Frigidaire - Professional 30" Gas Cooktop - Stainless Steel
Customer Rating
3
Like the five burners
on February 21, 2021
Posted by: Fil00
[This review was collected as part of a promotion.] Bought this in October of 2020. The stainless around the burners has discolored and can’t get it off.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, March 1, 2021
Hi, Fil00. Thank you for your feedback. We’re bummed to learn about the issue you’ve encountered with your cooktop. We’d like to learn more about the discoloration, and we’ve reached out via email to gather some additional details. We appreciate the opportunity to make this right. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent design
on January 24, 2021
Posted by: jwww
[This review was collected as part of a promotion.] very easy to install (had it certified by licensed installer) easy instructions. the installation took about 45 min. a joy to use!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on January 19, 2021
Posted by: HNDC
[This review was collected as part of a promotion.] So far so good! the cooktop is powerful for wok- based cooking and simmering is great, we are happy with this item
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on January 15, 2021
Posted by: dww2021
[This review was collected as part of a promotion.] Great cooktop, love it! It has been a great asset in our new home!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and size
on January 11, 2021
Posted by: RFobe1
[This review was collected as part of a promotion.] I bought this gas cooktop because of the size. It was perfect for my countertop because my kitchen is not that big. It has 5 burners and that was what I was looking for. It is easy to clean the burner sizes are perfect for the cooking i do daily
Written by a customer while visiting frigidaire.com
Customer Rating
1
Middle Burner Failing just 2 years old
on December 25, 2020
Posted by: RicoO
[This review was collected as part of a promotion.] The Middle Burner won't light on it's own and then when we do get it lit, part of the burner is not lit, resulting in an inconsistent flame. If it were any of the other burners, it would be manageable, but it's Christmas and we are trying to make a big pot of potatoes and the other burners just aren't big enough to sufficiently heat the pot efficiently. Disappointed as we bought all matching Frigidaire appliances and now this one is not working as it should after 2 years of light use. Disappointing as we paid a premium of our Frigidaire appliances.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, December 29, 2020
Hello RicoO! I’m sorry to hear you’re having that experience with your gas range! I can understand your concerns and will do my best to help with a speedy resolution. Please view this video to attempt a few steps for your burner concern: https://youtu.be/2FJOjk2FSLc. If this does not address your concern, please chat with us online at Electrolux.com or via phone at 1-877-435-3287 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very pleased with this package
on December 20, 2020
Posted by: In the zone
[This review was collected as part of a promotion.] Bought this stovetop just prior to the pandemic after thoroughly researching. The stove had to sit in the box in my garage for almost 7 months before it was installed. I consider myself an excellent cook and I love working in the kitchen. Having a really good quality stove that could hold up to serious use and work for me, as all good tools can, was most important to me. I bought the 30” stove, due to space constraints, and it gives me plenty of space to have multiple pots and skillets being used simultaneously. It feels sturdy. I find it easy to keep clean. The rubber feet on the grates have tended to pull off but previous reviews warned me of this so I simply applied a small dot of gorilla glue to each one and they seem secure. The biggest issue was finding an exhaust hood to handle the BTU’s this stove puts out as many municipalities require a make up air system if the exhaust hood’s CFM exceeds 400, which this stovetop should have. Otherwise this stovetop hits all the marks and my standards were very high to begin with!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Performance
on December 19, 2020
Posted by: Frank66
[This review was collected as part of a promotion.] Plenty of heat, boils water superfast. easy to move pots from one burner to the other without lifting
Written by a customer while visiting frigidaire.com